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December 2024 by Russ Sackett
Outstanding work for the crew, Chris and Ryan from the Wayne MI office
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December 2024 by Constantin Balan
Clark and Junior picked up the mattress I had scheduled for quickly. They called and let me know exactly when they’d be showing up as well. 10/10
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December 2024 by Timothy
I just needed a mattress removal. Clark and Junior were exceptional and good at their job. It was quick and easy. I'm definitely recommending and also using them again. Just bc of the overall experience I received and plus with every job completed they provide two meals to a family and children who faces Food insecurity. Thank you for all that you do.
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October 2024 by Mark Jones
Dre and Bradley were here today and removed several pieces of furniture for me. They did a great job. I would definitely book with College Hunks again.
M Jones
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October 2024 by Jaclyn Shaheen
We had a great first experience with College Hunks for junk hauling. Clark and Mason were professional and efficient. The whole process was incredibly easy. After the initial phone call, they arrived on time the next day, and made quick work of our pile of old furniture. I would absolutely recommend them and use them again in the future!!
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October 2024 by Leanna Sullivan
My move went perfectly all thanks to Clark and Cody!! They were professional, on time, efficient, knowledgeable and friendly! Thank you Clark for leading the charge and for your extra attention to detail!!!
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September 2024 by Eddie Boone
I had an appointment to move between 10-11am. It took 5 hours (4pm) for the movers to come after calling +10 times and visited the shop twice where no one was in the shop. The movers were pressuring me to give them a tip throughout the move which I gave in. The movers broke a leg off a dresser and a table of mine. They droped many of my electronics of mine down the stairs like the electronics were a slinky. At first they said I didn't pay after the move even though I have sent them my email receipt and bank statement. It took them 2 weeks and 5 days to get the bill situated. The boss Kristine and the operations manager Lora has been rude with me and hard to get a hold of the whole time. A month after the move, Kristine sent me 2 emails to remove my review. Maybe they should have done their jobs instead of the crazy stuff they put me through. Kristine don't ever email me again. This is not what I would call stress free move as they advertise.
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September 2024 by Susan Gardner
Worst experience in my life! Do not use this company under any circumstances. They failed and so did the business manager as the operational manager was no where to be found when I went to explain what happened . Business manager said the operational manager would be fired. Very poorly run franchise. They showed up to do a job that was a two man job with a man who was in excruciating toothache pain. Had to leave the job as there was no back up and it was not a one man job.
DO NOT USE THIS POORLY MANAGED FRANCHISE. YOU WILL BE SORRY IF YOU DO.
I was bailed out by Two Men and a Truck. They did an ok job.
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September 2024 by Amber Walters
DO NOT MOVE WITH COLLEGE HUNKS ANN ARBOR. I was scheduled to move yesterday — NOBODY showed up, and NOBODY reached out. I called their regional office along with the local office and spoke to a number of representatives that all said the same thing with no suggested solution. I was waiting for them for 10 hours, continuously reaching out. I had a move out inspection the next day (today), it’s the last day of my lease, and now i’m left finding a new mover day-of because THEY WILL NOT HONOR YOUR APPOINTMENT. They wouldn’t even reschedule me for the next day! My appointment and my time and my MONEY ($160 deposit) was disregarded. I am baffled.
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September 2024 by Sara Stone
I scheduled my pickup online and my moving junk was gone within 4 hours. The crew was friendly and communicated their slightly ETA in advance. I preferred this company because we had a lot of cardboard and they recycle and donate rather than take it all to the landfill.
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August 2024 by Yosief Abraha
Excellent and honest service. I have used other movers a few times before. This is by far the best experience. I would use them again if I needed the service.
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August 2024 by Bria Stokes
I would never recommend this company to anyone.
Worst move experience we’ve ever had and we move a lot.
We were scheduled to move on a Friday Morning and was quoted for 3 movers. The movers called me when they were on the way to our home, but failed to mention it would only be 2 of them. Once they arrived I was informed it is only 2 of them.
As they begin to move out items, I notice one of the movers struggling pretty bad. He could barely carry a small tote of baby clothes up the stairs. So my husband and I jump in and start to help the movers. We later find out the mover that was struggling was hungover. The kid almost threw up in our home. The entire move the hungover employee complained, used profanity, and at the end of the move when I offered them water. He declined and stated I will take a bottle of Jack (as in Jack Daniel’s) if you have one.
The same hungover mover took 5 smoke breaks while the lead continued to move things. At one point the lead mover asked if my husband could help him move some items as he didn’t have faith his coworker would be able to do it.
My husband proceeds to help him move our washer, a dresser. Then ended up moving our dryer himself because the movers wanted to leave it in the garage.
One the move was over I went to pay them. The mover who was taking my money was not sure how to calculate the total so he stated his boss would do it and send him the total. I proceed to pay and requested a receipt. Once I received the receipt it showed custom quote.
I called and asked for a break down of what I paid, at this point I was informed that I overpaid.
I’ve spoken to the manager Laura on multiple occasions. Everytime I speak with her she states she will call me back. She seems to lack the ability to follow up or respond to customers within a timely manner.
I have now filled a complaint with the BBB of Michigan. This entire company is unprofessional.
We have holes in our walls from the move. I had to get my nursery furniture stain treated because the same mover that showed up hungover. Also showed up with a black substance all over his hands. It ended up all over our cream nursery furniture, our white living room sofa, walls, and doors throughout our home.
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August 2024 by Lauren Gron
Our movers were very friendly and were able to remove our bathroom demolition material. Would recommend for junk removal services.
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August 2024 by Allison Gilbert
DO NOT USE! Unreliable and hard to get a hold of/ unsatisfactory custom service
Would give 0 stars if possible. Movers never showed up at appointment and never called. Had to call multiple times to the company to check on a ETA but company was unable to provide it. Also refused to give number or name for supervisor. Ended up having to rent a u- haul and move by myself. Movers finally called 7 hours later, saying they couldn’t come.
Also talked to Laura who stated that she was going to work on getting a refund. She never called back either.
Family left negative review on the company website and someone said that they would reach out but never left a name. I also went to check website and it appears that they delete negative reviews.
This company is a joke and beyond crooked. Looking at other reviews show that people have had similar experiences. I wouldn’t wish this company on anyone.
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August 2024 by Christine Davis
They were amazing . My father is 97 and wanted to move back to his hometown. His apartment wasn't ready when we showed up. The movers waited with problem. They even helped by setting up his desk and computer. I would use them again.
