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“We always rent our cars from the Enterprise on Washtenaw east of Carpenter Road in Ypsilanti. The people there are very friendly and helpful with any requests that I have.”
“I appreciated how fast it was to rent a car and each interaction with customer service was helpful they provided me with all the information I needed and the best deal for since I was renting for an unknown amount of time. Returning the car was a pretty quick process as well. I will rent at enterprise in Ann Arbor on Jackson Rd again.”
“Lexi is absolutely amazing. When the specific vehicle type I wanted was no longer available due to reasons outside of Enterprise's control, she went above and beyond to get me a suitable replacement vehicle. It wasn't exactly what I wanted but she called so many other locations to get me a vehicle that worked for me. She was friendly, patient, kind, and communicative through the entire process. 10/10 customer service”
“Super helpful and professional, these guys were great! Honestly they saved what started off as a rocky rental experience for me in Illinois and really turned it around.”
“I wish there were more than 5 stars available to give to this location! This is the one and only place I will rent from. Mo and Millie will go far out of their way to be sure you have what you need. If it is in their control, they will make it happen, with a smile and with the highest efficiency in the industry.
I have had nothing but stellar experiences with them and loved every rental I've had with them.
Thanks Millie and Mo!
Celeste Green”
9AM - 2PM
801 Airport Dr, Ann Arbor
Car Rental
“Overall great experience. No midsized car, so I received a truck, when I took it back for a swap, they were very accommodating and pleasant! They followed up to make sure it was the right fit.”
“I used it on my day off and was able to use it for a few hours for a few dollars. Great parking if you're driving through the University of Michigan and stopping for lunch in downtown Ann Arbor.”
9AM - 2PM
801 Airport Dr, Ann Arbor
Car Rental
“Luke, the manager was very helpful and accommodating. The original vehicle i reserved wasn't available at the time of pick up. He went the extra mile to find a vehicle that would accommodate my trip. I appreciate that!”
“Ryan was so kind pleasant and a pure joy. I rented a vehicle today from this location. I greatly appreciate the wonderful customer service that Ryan extended. He went above and beyond being kind. The vehicle was super clean and smelled delightful. Thank you Ryan.”
“Came from Cali and someone recommended me to this Avis location I was here for a month with the family and gave me the best deal the suv was on full tank clean and ready to go thank you guys are amazing”
“Not sure about others experiences, but I arrived earlier than the time I had scheduled for pickup, and was still attended to quickly. I had reserved a compact car but was upgraded to a minivan free of charge. Ibrahim was very polite and I would rent from this location again.”
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“Definitely a 5-star experience! They were incredibly helpful, carefully checked the issues with my car, and provided very useful advice. It was a great experience—unlike other stores I've visited before. They are truly honest about the condition of your car, which is such a relief for first-time car owners like me.
This store should be your first choice! Trust me, they will address all your concerns with care. I’ll definitely recommend it to my friends who need car services. (ps. Don’t use Google Maps for navigation, it might lead you the wrong way.)”