“All I got to say about A2 Customs is this, if you go anywhere else, you’re shortchanging yourself. Eric, Brandon, and Drew are in a league of their own! Nobody in Ann Arbor or surrounding areas can touch the quality, the creativity, or the craftsmanship that these guys are capable of! They have done every single one of my vehicles. I will not go anywhere else! I can’t thank you guys enough!”
“I had a great experience with this company. They replaced my windshield at my house and did a great job at a great price. Get the warranty! I had a chip from a truck with rocks on the highway the week after and they fixed it for me no problem. Highly recommend!”
“After being quoted $2600 to repair passenger door dama from another auto body shop Caliber in Ypsi.
Gerber told me it only needed buffing out and chgd me &100.
There honesty and service is amazing in todays world.
Highly recommend this location”
“One of the coolest and fun jobs I've ever had at this location shout out to my 2185 brothers.. our crew was the #1 stop for the time I was there definitely miss them days.”
“For Gerber Collison on Main Street in Ann Arbor Excellence in body work and customer service. wonderful to work with,great communication skills. I will definetly come back I told my friends, including the car experts, this is the place”
“On a cross country trip with our 2022 Subaru Outback, our windshield got cracked without any apparent cause. We made it to Ann Arbor and called A Subaru dealer ahead. They recommended a-2 auto glass. I called and they checked if they could order the part in time. We had windshield insurance coverage. They called the insurance company and got approval. Ordered the windshield and got it installed and calibrated in amazing time. Very professional, especially Taylor who worked with us to expedite this. She also got us a loaner to help us wait for the procedure. Highly recommended.”
“Service was much faster than other body shops in the area. Work quality was excellent. Did a fantastic job communicating the status of the work so I knew when to expect it to be completed. As excellent as an experience can be after a car accident.”
“Repair was completed promptly and professionally on time AND the first time (no return visit necessary). Price was as estimated and less than my insurance deductible (no claim needed). Gerber Collision rocks! TYVM”
“I found myself at this location after finding a screw in my tire on the way home from a 12 hr nightshift. I was quoted an hour to fix it but the guys had me out in 15 minutes. It was very appreciative! Hopefully I don't have to go back for anything but would come here again if I had to.”
“This review is a LONG time coming. How long? 107 days.
I know what you are thinking. "107 days and you gave them a 5 star rating? Are you serious?"
Absolutely. The team at Gerber did a fantastic job. Kept me well informed of the status of my repair and the parts needed (that VW could not provide in a timely fashion).
Once all the parts were in and it was painted, there was a small error in the paint. They quickly fixed the issue and provided support.
I cant say enough about their service. Thank you Jason for all of your hard work and enduring my almost weekly phone calls.”
“I had the most annoying problem with my tires, losing air randomly. The tires that I have are nowhere near ready to be replaced. I was really worried about where to go because as a single woman I don’t want to get ripped off. These guys fixed the problem perfectly at no charge and were really kind and quick in the process. I will most definitely be going there for new tires.”
“Fairly happy with the work done. I was concerned that I would not be receiving OEM glass for our 2024 Hyundai. Hence i asked specifically for OEM glass but the work order had a different part number, and it was very difficult to confirm the glass manufacturer over the phone or before the appointment.
Having said that, when we went in to get the cracked windshield replaced, we saw it was the right glass and an exact copy of the current one with the right Hyundai logo and KAC logos as well (Korean supplier).
Pros: One interesting point to note and maybe this was a manufacturing defect from factory but after the windshield replacement the wind noise in the car was significantly reduced from the time when our car was new. All in all, very happy with quality of work and price of the OEM windshield.
Furthermore, the ADAS calibration done on the cameras also seemed to work fine after the appointment.
Con: After the repair, there were dirty handprints on our steering wheel and a lot of residues(glue?) and other debris left behind on the dash and steering wheel. Could be easily cleaned but would have appreciated getting the car back in condition we gave it in.”
8AM - 5PM
4049 Jackson Rd, Ann Arbor“Called and got a same day appointment on a Wednesday morning. Everything was completed within the time stated if not early. There is a screen in the lobby that provides current status of your vehicle. Thank you for the professional service.”
“Highly competitive price and excellent service! Felt like I was treated like family, really great service and no BS add ons to originally quoted price. I really appreciate them moving my work up on schedule when they realized I would be waiting for the work to be completed. Most highly recommend!”