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“Thank you so much AJ for your help! My car was not starting and AJ was able to come and help us right away! He was very very helpful and it didn’t take him more than 2 mins to start the car. Thank you very much!!!!”
“This is the best place in Ann Arbor. This is worth more than 5 stars. Derek is really good and professional. He did the best job and Its perfect.
I call on Monday, drop my vehicle on Wednesday and job done by Friday. Highly recommend and don’t hesitate to call them.
Super friendly people with great skills.”
“The team at Gerber is friendly, professional, and they did a great job. The repairs to my vehicle weren't super huge, but nonetheless they did nice work bringing it back to new. I received daily status updates by text message, which was unexpected and appreciated.I was recommended to Gerber by word of mouth, and on Nextdoor. I can now pass along my recommendation too.Services: Painting”
“I went here like “let me kill 15 min” and was pleasantly surprised. Great selection of gem jewelry and the price also great, in the most customer friendly way. I also expected attitude cause I came in at closing but nope, friendly smiles! Thanks again”
“They were extremely kind and fixed a minor dent in my car that was causing me major issues for free. They took the time to explain and show me exactly what they were doing and why. I would take my car back to them for any issues.”
“The Gerber Collision on Jackson Rd. in Ann Arbor was by far the best repair facility I have ever been to. Nicole was so very informative on the whole process and kept me updated at least twice a week, so I never had to worry about the status of my car. From the moment I went in for an estimate everything was very detailed and geared towards the customer. I had gone to other shops, and they were very quick with the estimate and were more focused on them vs. the customer. I found them from the Subaru website as they were a certified repair facility, and my Outback Wilderness was only 3 weeks old when I was rear ended, so I wanted to find the best shop to do the work, and this was exactly that place. The work was top notch and fast, they ensured only the OE parts were used. They were so efficient, and customer focused even took care of the rental car, the day I dropped off the car they already had a shuttle scheduled for me to go pick up the car and when it was time to get my own car back, all I had to do was go to the shop, they took the keys and had the rental picked up and turned it. Picking a repair shop for your car can be stressful but this Gerber makes it so easy, and rest assured you are getting the absolute best work!”
“I broke a bolt on my thermostat housing by accidentally over tightening it. They removed the broken bolt and had my car running and back on the road THE SAME DAY. This place is awesome, I'd definitely recommend A2 for any of your vehicle needs! Decent pricing and all around a pleasant experience!”
“Repair was completed promptly and professionally on time AND the first time (no return visit necessary). Price was as estimated and less than my insurance deductible (no claim needed). Gerber Collision rocks! TYVM”
“They got me in for the repair quicker by far than any other shop, the work was done impeccably and my car was 10 times cleaner than it was when I dropped it off. I have been to other Gerbers but this one was better because of the detailing my car got and how nice it was when I picked it up.”
“Fairly happy with the work done. I was concerned that I would not be receiving OEM glass for our 2024 Hyundai. Hence i asked specifically for OEM glass but the work order had a different part number, and it was very difficult to confirm the glass manufacturer over the phone or before the appointment.
Having said that, when we went in to get the cracked windshield replaced, we saw it was the right glass and an exact copy of the current one with the right Hyundai logo and KAC logos as well (Korean supplier).
Pros: One interesting point to note and maybe this was a manufacturing defect from factory but after the windshield replacement the wind noise in the car was significantly reduced from the time when our car was new. All in all, very happy with quality of work and price of the OEM windshield.
Furthermore, the ADAS calibration done on the cameras also seemed to work fine after the appointment.
Con: After the repair, there were dirty handprints on our steering wheel and a lot of residues(glue?) and other debris left behind on the dash and steering wheel. Could be easily cleaned but would have appreciated getting the car back in condition we gave it in.”
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“Definitely a 5-star experience! They were incredibly helpful, carefully checked the issues with my car, and provided very useful advice. It was a great experience—unlike other stores I've visited before. They are truly honest about the condition of your car, which is such a relief for first-time car owners like me.
This store should be your first choice! Trust me, they will address all your concerns with care. I’ll definitely recommend it to my friends who need car services. (ps. Don’t use Google Maps for navigation, it might lead you the wrong way.)”