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November 2023 by Lorissa F.
Less than one hour before closing the day before Thanksgiving and I had two screws in my tire. Your staff saved me! Took care of the problem. I was able to drive to the grocery and celebrate with my family. You have a customer for life. Thank you!!!
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November 2023 by Raymond Liu
Very trash. I don’t think the people here know anything about cars. Brought my car in twice cause of a leak and they never fixed it. Additionally, they take forever; damn near 3 hours of waiting
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November 2023 by A M
Aaron and Devin, Ann Arbor Belle Tire managers went above and beyond our expectations in all aspects! Aaron assigned the best Belle tire Expert Technicians for us. My wife and I are 100% satisfied customers. I sincerely apologize from my heart! I strongly recommend the Ann Arbor Store Belle tire. Please share our review with everyone at the Ann Arbor Store. Thanks to everyone at Belle Tire, Marcos and Shaila.
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October 2023 by lorri proctor
Awesome experience. My battery died in the Arbor land parking lot. When I went to Belle Tire the young man was kind enough to walk over to my truck and jump it from a portable battery. I drove it to Belle tire and proceeded to watch my trucks progress on a giant screen ;) The rep explained the different batteries appropriate for my truck. I'm so happy to use them again. 2nd time they've come thru for me. Thankyou!!
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September 2023 by GTA Grogu
Overinflated my tires after installing a pair. The PSI is right there: 30 PSI, front and back. They inflated it to 44 PSI! That was the max rating for the tire. Good that I check pressure before trips and was boggled if my spouse did it... checked my records and lo and behold, it is the friendly neighborhood shop that seems to have paid for 5 star reviews all over their google account. Doing my part and reporting incompetence.
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September 2023 by Connor R.
Got a quote for $300 for rear brake pads and rotors. Rotors were 3 months past their year warranty and wouldn't honor it. When asked how these rotors barely lasted a year, Chris responded with "well they could have been bad rotors in the first place, I don't know..." Belle tire was the company that did the work in the first place. Bad answer Chris.Came in to pay, price was now $450 cause chris doesn't know how to add... I've been a loyal customer of Belle Tire for years. No thanks, I'll take my business elsewhere.
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September 2023 by Ethan Corey
Had a flat on M23 heading to the airport, happened to chose the exit that basically dumped me into their lot. I didn’t have the right size wrench to change to the spare, so they checked the flat (it was shot) and then swapped the spare on for me and got me back on my way in 20 minutes! Made the flight!
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August 2023 by Dorothy Bell
Aaron Daniels..GREAT CUSTOMER SERVICE!! MR. Daniels explained everything to my understanding of what was wrong with my vehicle and was on point with approximate finish time. The facility was clean.Thank you Belle Tire for a job well done.
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August 2023 by patrick nolet
Thank you guys so much!I had to do a bunch of suspension work the night before leaving for a 5 week 5k mile road trip, and after i did the work the steering wheel was crooked but I had no choice but to get on the road and find a shop along the way. When I got to Ann arbor for the night I called several shops in the area and none of them could get me in the next morning before my next leg of the journey, so I randomly tried belle tire, Christopher got me In first thing the next morning. My alignment was so bad I was getting 19mpg in a subaru that was getting 26mpg before I replaced the suspension. Now it's back at 26mpg again! In all my years as a mechanic I've never seen bad alignment do that much to performance but over the next 4k miles that extra 7mpg will really save me a fortune! Being someone who has always done my own auto repair and maintenance, I struggle trusting other Shops, but I'm glad I went here. Would definitely recommend!
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July 2023 by Stephen Guest
I had a slow leak in one of my tires and thought it was going to cost me a bunch of $ to get a new tire and have it installed. Instead, when I took it to Belle Tire they discovered the leak was caused by a nail which they were able to remove and somehow patch. Even better, they did it completely free of charge. Even better, they did this all quickly on a busy Saturday morning. Thank you Belle Tire!
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June 2023 by Rachel R
The first three times I brought my car here for low tire pressure, the problem kept returning, but the fourth time I brought it in, they fixed it completely. It's been 500+ miles and I haven't had to put air in my tires. Very professional and friendly. I also appreciate that all my visits were under warranty from my first visit so I only had to pay for the first one. Thanks, Belle Tire!
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June 2023 by Kooper F.
I normally get my tires at Costco, but I tried this place because I had a trip coming up and I wanted to get the work done prior to the trip, so I didn't have time to schedule Costco in advance. The Belle Tire website was a good experience for identifying the right size tire and choosing amongst the options. I also liked that I was able to schedule an appointment after choosing the tire, and I didn't have to take the tire specs to the store; it was all on their system when I showed up. I also liked being able to enter my email address and get a 10% off discount code. The part that I didn't like was after the service was complete. First, they didn't apply the discount code until after I reminded them a second time. Then, the price was higher than the online quote, even after they applied the discount code. The salesman said, "Oh, you don't want the Tire Protection Plan?" He had included it, for an extra $100+, even though I had already declined it online, which was clear from my online quote. (Really glad that I brought a screenshot along with me to the store.) Maybe it was a simple mistake, but it seems much more likely that he had added the protection plan to my invoice (to pad the commission? or to make a quota?) and hoped that I wouldn't object. That felt really shady, and ruined what had been a very good experience.
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May 2023 by Rachel
The first three times I brought my car here for low tire pressure, the problem kept returning, but the fourth time I brought it in, they fixed it completely. It's been 500+ miles and I haven't had to put air in my tires. Very professional and friendly. I also appreciate that all my visits were under warranty from my first visit so I only had to pay for the first one. Thanks, Belle Tire!
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May 2023 by Hassan Saade
I came in because i had an issue with one of my tires and Joseph got to helping me right away. He welcomed me and assured me that i was in good hands and he was not wrong. I will be coming back to replace all 4 tires and i’m looking forward to him helping me. If you’re reading this Joseph, keep up the great work thank you so much for your help!
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April 2023 by Mari
While getting ready for work I got to my vehicle noticed I had a flat tire. I called this belle tire (Arborland) they were ready to help right away. They put on my spare and ordered a new tire. Great customer service.
