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July 2024 by Tina Elledge
I've been a customer for a couple of years now. For just some minor things. But the other day I broke down and the owner of the shop drove by and saw me and call the tech that works on my Van to come and take care of me. He got it running. I got it off the road. And down to Is shop and got the Van fixed and back on the road in no time? Excellent service, excellent customer service, extremely fair prices. What more can you ask 4
Five stars or better
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October 2023 by Ed H.
I took my 2017 Ram with Hemi engine in to fix a ticking noise during cold starts. They diagnosed the issue right away and fixed my truck the next day. Todd, Tracy and their team all did a great job from the initial greeting to customer service and the mechanic who did the work. Thank you!
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September 2023 by Brian Rini
Not sure if I had a good experience or not. Truck had several issues, which were addressed for the most part, but the cost was exorbitant. My fuel gauge no longer works after the fuel tank was dropped. Not really positive what exactly was wrong with the truck besides bad fuel. I ended up purchasing a fuse box, fuel pump, battery, filters. First time picking up truck and it didn't start. When it did run, it was extremely rough. I appreciate being taken quickly for service, but I'm not so sure what exactly happened, besides spending 3.5k.
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August 2023 by Jeff Walker
My wife and I have had our cars serviced there for over thirty years. They have always been fair and honest, and they have always told us when a repair is not needed or not worth the money.
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August 2023 by Jonathan Woods
The customer service is the best! Everyone is so friendly and the technicans are very honest and knowledgeable.
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March 2023 by ***
****Edit*** After speaking with Tracy, she was supposed to amend the response to my review. As far as your 1 star comment. Yep, when deserved and 5 stars when deserved as well as you can see by the rating being given to Washtenaw Car Car for example. I explained what happened, and she admitted that, yes, my phone call should not have been handled that way. I will give you an extra star for taking the call. Still not gonna recommend or use. Thank you. ******** Couldn't even get a decent person on the phone. Wanted to use this place bc it was close to work, but I will find another. Try being a little more polite next time.
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March 2023 by Olivia Skalla
Very good shop, not a lot of genuinely nice auto shops that actually care about you but this is one!Service: Oil change
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December 2022 by Lauren Costa
We have taken both of our vehicles here multiple times (we drive old cars) and they have always taken good care of us.
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November 2022 by Ann Scott
I have used this business for several years with several different cars. I took my car in for a simple oil change. I was told I needed a brake job even though I had yet to hear any brake noises. I was quoted $500 over the phone for “the brake job”. At the end I was charged for $940 for oil change and brake job. From the quote I was given over the phone I expected $600 at most. I’m just presenting facts here but I can’t help but to feel lied to. We will never use this business again and could never recommend it to anyone else.Services: Oil change
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September 2022 by Matthew Reed
Great local auto shop, always easy to work with and no complaints on the work they do. I'm always surprised at how expensive repairs are, but I doubt they are more expensive than anywhere else. My main complaint would be that like most auto shops, they push services that aren't necessarily required and make them sound critical.Services: Oil change
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June 2022 by Anna B
This is a clean, organized and very professional shop. All interactions I had with them were top notch! I will definitely use them for my next auto repair needs!Service: A/C system maintenance
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May 2022 by Elaina Sims
Marco is no BS, and takes good care of our family. I can count on him for reasonably priced repairs. And I've never felt disrespected as a single woman in his shop. And they have a cute shop kitty.
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December 2021 by Peter Huntley
After having had bad experiences at four different vehicle repair shops on the west side of Ann Arbor, it was with relief and pleasure that I discovered Auto Tech Center. I strongly recommend their service.Service: Engine repair
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November 2021 by Frank Lamitola
They replaced my entire exhaust system including oxygen sensors an Catalyst. They beat out my dealerships bid by $1,500.00. I couldn’t be happier. It was fixed in two days! The first day was ordering and receiving the parts for the project.Frank L. Ann ArborService: General repairs & maintenance
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September 2021 by John Beckerman
Still my "go to" guys for auto repair and maintenance.
