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January 2024 by Leslie A.
A special place. A treasure in Ann Arbor. Will remind you of the way Ann Arbor used to be. Enjoy their wonderful collection of interesting merchandise!
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August 2022 by Kukla D.
Ten out of ten. The shop is sparkling clean, the selection is astounding, the overall collection of items is absolutely top quality. The customer service is attentive but not hovering. It's a pleasure to pop in just to browse. Such beautiful things.
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July 2022 by Maris
Had a similar experience as another reviewer. Stood outside a locked door for an uncomfortable amount of time even though I was visible to everyone inside. After an arbitrary amount of time, the door unlocked, I came in, and I felt like I had just wandered into stranger’s home. Wasn’t waited on, so I slipped out. Which wouldn’t have been a big deal if there were prices on things. I’m new to the area, maybe this is just how AA is? Pretty stuff, but I just felt too uncomfortable.
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November 2021 by Tiffany Ciavattone
Rhonda did everything she could to make sure I was happy with my resized antique ring. She went above and beyond to fix some flaws with my ring that were not from the work that was done when I had it resized. They have a beautiful store with so many excellent pieces of jewelry. My engagement ring and wedding band both came from the Main Street location and are so beautiful and unique.
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May 2021 by Krystal Galarza
Came here with a 10 grand budget for an engagement ring and sat outside for ten minutes to be let in while she worked with another customer then when asked to see a ring when the lady got a free moment was told I could wait. Will never be back here again. I think you need to only offer in person appointments if you’re only going to give one person the time of day and acknowledgment while the store is “open” even the other customer got uncomfortable and said “you can help her” which to she replied “they can wait”. Lost out on a loyal customer and business I wasn’t just a window shopper as she treated us then had the nerve to finally say “thank you for your patience” as we are walking out the door after not saying one word to us not even to greet us in the store and say we will be with you right after this customer.
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March 2021 by Kayley
A lovely little jewelry shop with a very kind owner. She's knowledgeable and willing to help.
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October 2019 by Skylar B.
Lovely store filled to the brim with absolutely gorgeous, unique antique jewelry, china, silver and other trinkets that will have your head swiveling. Very helpful, polite, knowledgable and patient staff. Only small gripe would be that after spending quite a lot on a ring we had to pay an extra $100 to have it resized. It was explained to us that instead of stretching the gold the jeweler would add extra gold and that's where the cost was justified but it did hike up the cost of the ring considerably. It was promised in a week but instead took over two weeks and they only accepted cash for the jeweler who did the work.
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October 2019 by Trooper Long
A little bit of this and that, great gift ideas for the collectors.
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September 2019 by Connor Valone
Rhonda and Bailey to the rescue! This family did an incredible job restoring my fiancée’s family heirloom engagement ring to brand new heights! They took a ring I thought was destined for scrap and transformed it into a piece of jewelry that belongs in a museum. I can’t recommend them enough for attentive customer service, incredible ring restoration, and a deep knowledge of antique jewelry that allowed them to go the extra mile to make our engagement magical. Thank you so much again! This is the only place I will ever consider for antique jewelry restoration!
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August 2019 by Gabrielle Miller
Absolutely wonderful, great customer service and adorable shop dog! I stopped by the South Main Street location to do some initial perusing for a wedding band. I was surprised there was a variety of bands at many different price points which was very nice. I never felt pressured to make a purchase and they were so very kind! I ended up finding a ring I absolutely adored and bought it that day. I’m so in love with it! I’ll be bringing my fiancé to look at wedding bands for him and will definitely be checking out the location in Nickels Arcade. Highly recommended!
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June 2019 by Charlotte James
Bailey and Rhonda are so super amazing!!! I have followed their page for a long time. I FINALLY was able to visit the store! Omg just wow! They are the most helpful and sweet ladies ever! Thank you ladies so much for all the help and information! I will return.
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April 2019 by Mario Ortega
Very friendly and helpful. Very reasonable price for repairing wife's wedding ring when diamond came out of setting.
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April 2019 by Dianna Dalton
Great people to work with and you can feel very confident about the quality of your purchase. The best place to buy antique jewelry!!!
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January 2019 by Stephanie Glass
We bought a beautiful Art Deco engagement ring from here that was both reasonable in cost and extremely unique! I am a very particular shopper and wanted something different in terms of a ring and Arcadian had such a vast and special collection that we had the ring picked out and purchased within the hour!! Excellent customer service as well!
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January 2019 by Emily Djukic
I grew up in Ann Arbor and I've walked by the Arcadian in nickels arcade probably over a few hundred times. I moved away in my mid twenties and when my fiancée (then boyfriend) started talking about getting engaged, I knew my ring had to come from the Arcadian. The experience did not disappoint. Even though the shop was busy when we went in, we were still acknowledged and felt comfortable. The store is filled with beautiful pieces of jewelry, glassware, accessories and more that are all historic and unique. We found a beautiful 1920s Art Deco engagement and wedding band set that was very reasonably priced and one of a kind. Because of the fact that we live out of town, the staff made sure they could get my ring sized the next day so that we could share our good news with our families in time for the holidays, they truly went above and beyond our expectations. Bailey was extremely helpful and sweet and patient. I am happy to reccomend the Arcadian to anyone looking for a special gift, no matter the occasion. You're guaranteed to have a positive experience.