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March 2024 by RobAndStephanie Roberts
Zlad went the extra mile and was able to find a much needed script for our family that the big box Pharmacies couldn't. Their turnaround is amazing. We now know that Ann Arbor Pharmacy services pets, too! We are going to move our dogs scripts here and support their business.
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February 2024 by Kevin Cook
Ann Arbor Pharmacy is the best pharmacy I have ever used. The staff are all very knowledgable, helpful, friendly and incredibly professional. Anna filled my prescription on my most recent visit and she took the time to listen to and answer my questions. I am accustomed to the corporate, robotic & soulless feel of the chain pharmacies. That is definitely not the case here- I feel like it is run by a pharmacist and staff who truly care about the health and wellness of their customers.
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February 2024 by nemo13 D
They helped me deal with the convoluted insurance changes even though that were not their fault, so I could afford my medication. They have been efficient whenever I get my prescriptions filled there.
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January 2024 by Kyle Lough
Called their pharmacy with a simple question, they were incredibly rude and dismissive. When I submitted a valid but negative Google review based on my experience, they reported it as fraudulent and left a passive-aggressive comment.
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January 2024 by Jen
Best people that work here!
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December 2023 by Language_ Express
Very professional and friendly.
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December 2023 by Dawn Karoub
I have very very specific medication allergies! Ziod and his knowledgeable, kind and caring staff go above and BEYOND to take care of me. I would HIGHLY recommend them to everyone who has need for a pharmacy and wants to be treated like they actually care and aren't just there for your money! Blessings to Ziod and all of the Ann Arbor pharmacy staff.❤
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December 2023 by Marc Casper
The Pharmacy Technician is very rude and abrupt. I asked for 3 prescriptions to be held for 1 month. Because I have extra tablets from dosage changes. I requested for it to be noted in my chart. The Pharmacy Technician asked, "Are you not taking the medication as prescribed?" I do not feel that is within her purview. The pharmacy filled the prescriptions I asked them not to anyway. I inquired what should I do in the future, so this doesn't happen again. After she spoke to the Pharmacist, I was instructed to not have my doctor send the scripts in electronically. That is not ideal for me due to my physician sending 7 scripts in per month. I don't feel my request was unreasonable. I switched to this pharmacy because I wanted to buy local. I will now switch to one of the retail pharmacy chains. I know I will get the respect and customer service I deserve.
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December 2023 by Jan Grady
Great independently owned pharmacies that truly care for their patients and has excellent customer service that’s hard to find anymore . The pharmacists and staff are excellent. Highly recommend!
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October 2023 by Kara C
This place has the best and most friendly service every single time I go in there. I have been able to get my vaccinations there for years. Their goal is to help people and they do.
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August 2023 by Dawn Tobias
I was frustrated with the pharmacy I had been at for years and wanted to support a local business. I had seen Ann Arbor Pharmacy when going to TJ’s and decided to give them a try. I’ve been with them for about a year and I absolutely love them. Friendly and knowledgeable staff. I’m very happy with my decision to get quality pharmaceutical care at Ann Arbor Pharmacy.
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August 2023 by Renee Thomas
I only ran in real quick to drop off a sharp's container but, I was greated with a smile and the young lady was so friendly. So refreshing. You just don't get that service much anymore.
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July 2023 by Emily Bailey
The staff and owner are THE MOST amazing people in the business! Not only are they an independent pharmacy which means they can get medications from anywhere, they TRULY care about their customers! They have spent so much time and care making sure that I get ALL of my medications in full and on time each month! They also offer delivery which for someone like myself who is in a wheelchair, is a HUGE help! I transferred to them over a year ago from CVS which I was with for over 10 years and I've never had an issue getting any of my medications since I made the switch. Just the fact that they except Medicaid and my special kind is wonderful. I 1000% recommend making the switch to this small local pharmacy from a big box chain because CVS couldn't fulfill one of my most vital medications on time and in full for over 2 years and with Ann Arbor pharmacy, I've never had a single issue!!! Thank you guys for always being so kind, friendly, helpful, and going to battle for me with insurance when they want to be rude and condescending and not give me what I need to stay alive!!!!
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May 2023 by David Sims
Very nice interaction with the woman working here. I am unsure if she is the owner or manager but I much prefer this pharmacy now to the big chain ones.
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March 2023 by Jamie Farquhar
This pharmacy has the best customer service! They went out of their way to help get meds for me that were difficult to find. The pharmacist, Anh, is so helpful and informative. I'd recommend this place for pharmacy needs!