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January 2024 by Jeff Yentz
Best service experience I’ve had in years. Great communication, very efficient and provides loaners for longer service. Highly recommend
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January 2024 by Diana Robison
From moment I walked in i was treated so kindly and professionally! Every little detail was managed smoothly with a smile! Was really nice to deal with people who make you feel welcome and happy to provide service to my vehicle with professionalism and skill.
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January 2024 by Nancy Lukas
My son and had an awesome experience with our salesmen Justin and Mike. Very friendly and accommodating. Jessica in finance was very nice and answered any questions we had and the whole process was very easy!!! Highly recommend this dealership! You won't be sorry!!! Way to go La Fontaine! You sure do customer service right!!!
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January 2024 by Tynishia White
Was having a hard time finding a car. I don’t have the best of credit right now, income is great, but my time on the job gave me a hard time. I went to so many places and heard no. But MARION told me he could make something work for me and he did. He worked hard and got me approved for the car I wanted and low miles! Check Marion out, it’s worth it!!!
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January 2024 by Whitley Booterbaugh
Literally they best ever Brett helped me get into my new vehicle just in time for my birthday but I especially loved the fact that he worked with me every step of the way and I didn’t feel like just another check but that I was truly taken care of! Thank you to all the staff that helped as well truly greatful!
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December 2023 by Kris Tennyson
This dealership was a pleasure to work with in every way. Marion and Brett were fantastic, professional, and fair. After many days of looking at other dealerships, what a joy this experience was. Highly recommend!
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November 2023 by Brett Middlebrook
Service representatives were very friendly, prompt with information, and respectful of my time. I highly recommend LaFontaine INFINITI Ann Arbor for all service needs!
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November 2023 by David Danielson
Good salesmanFinance portion was good however due to requiring a wire transfer to complete transaction created some communication issues.Attempted to reach several times to arrange vehicle transfer and confirmation of wire completion with no or very little response.Vehicle arrived with trash in glove box and no owners manual.
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November 2023 by Amberle Bassett
Brett Middlebrook made everything super easy when purchasing the car! His dealership even drove the car up from Ann Arbor to Birch Run so that I could test drive it. Great service!
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October 2023 by Lee Green
Got the VIP treatment. Brett came and picked me up from the airport and we go right to business. Really appreciated the customer service. Brett Middlebrook is amazing to work with. Very warm and welcoming team. And the the car they sold me is outstanding.
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October 2023 by Debbie Hofsess
Mona was a great partner during the process. Pleasant, responsive, and not pushy. We appreciate you, Mona!
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October 2023 by John Robinson
The high level of customer service quality received by my family and I was outstanding. From Sales, finance to management. Brett, Jess and Chris were very professional yet personal. They made my family and I feel like we were around family. They really exceeded our expectations from start to finish. We felt good about the purchase we were making because of them, really good genuine people. We will always go back to this dealership and tell others about them.
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October 2023 by M. DeMott
My daughter and I had an outstanding experience working with Mona Black on the purchase of a pre-owned vehicle. All of the staff that supported our purchase was friendly and helpful. I felt that our pre-owned purchase was valued equal to customers purchasing new.
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September 2023 by Beast Master
Just recently had my vehicle in to be serviced. Everyone was very friendly. Many managers and staff even took time to introduce themselves to me. A++! I would highly recommend.
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September 2023 by Asher Boyer
I bought a small part for $20 I was treated as if it was a brand new car. A+ Service from Grant in parts
