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November 2023 by Dave
What a wonderful experience! The sales consultant by the name of Craig, guided us through the process of picking out the right carpet for our needs. He was friendly and very knowledgeable about the many different options. He made it very easy to pick out the perfect carpet.The person that installed our carpet (Dale Wallis) was friendly, conscientious, and worked hard to make sure we were totally happy.We highly recommend Ann Arbor Flooring.
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September 2023 by nancy ventimiglia
Great place. Worked around my schedule. Good selection. Was able to match with existing flooring
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August 2023 by Michelle Roney
This place is the real deal! Ashley and team are a delight to work with and have answered my many many many questions and changes to carpeting my staircases. Prices are great as well in comparison to other places that I explored in my search. Look no further and you won’t be disappointed with their service!
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August 2023 by Bela Sipos
Great service and excellent installation. Properly priced too. I would definitely recommend them.
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June 2023 by The Rachel Madcow Show
From start to finish these people are real pros. They’ve been doing this since the early 60s. This is more impressive since the flooring category can get filled with a lot of cheesy owners, by that I mean, the floor owners will saw you are bad product. You’ll have to replace in six years just so they can make a big Marco on something you’re not aware it’s cheap The installation was immaculate. If you wanna rest assured, people will come in your house and do the job right from start to finish choose these guys
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September 2022 by Lyliana Tapia
Friendly and helpful staff made the process very easy. We installed carpet on our stairs and it looks beautiful! Would highly recommend. They gave a beautiful selection of carpet and flooring!
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July 2022 by Sean Eaton
Service was timely and staff were flexible and accommodating. We are very pleased with our new carpeting. Office staff, the sales rep and the installer were all very helpful. We would be happy to call on these folks again in the future.
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July 2022 by Todd Young
My floors look fabulous. This company is great. They were very helpful and did a wonderful job. Can’t beat the price. I would highly recommend them to everyone.
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April 2022 by PJS
I will definitely be a return customer. The process was easy, Steve was terrific as were the installers. There were absolutely no glitches in the process…wonderful experience.
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October 2021 by Amy Higgins
We chose Ann Arbor Flooring America because customers praised their timeliness, efficiency, and the smoothness of the whole process from beginning to end, and that's just what we received! For each of two jobs--one downstairs with luxury vinyl, one upstairs with carpeting--Craig, our excellent salesman at the main store--sent out a skilled team of two. Alvin and Jose finished the downstairs in one day rather than the expected two, and communication was clear from start to finish. Jim and Lucas, likewise, finished ahead of schedule on carpeting the upstairs, and left our place free of nails and restored to order. This company is not the cheapest option, but you DO get what you pay for with them.
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August 2021 by Tyler Graver
Ann Arbor Carpets Flooring has great prices and a great staff that endlessly helps you find exactly what you're looking for!
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June 2021 by Sally R.
The staff was knowledgeable about the products they carry and were very helpful throughout the process of replacing existing flooring.
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May 2021 by Brian Cain
We were very pleased with the quality and knowledge of the staff, Steve, in particular. He followed up on some very complicated forms required by our condo board regarding the safety and quality of the floor we were buying to conform with all the local requirements. Obviously, this was "not his first rodeo". The installation crew led by Craig worked fast, cleaned up and did a very precise job (perfect, really) of getting our flooring on a diagonal within many adjoining rooms. We were really quite amazed at the precise measurements and their anticipation of obstacles in order for the finished job to come out perfectly. This is a quality organization, top to bottom.
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July 2020 by Laura Hogan
I am very happy with the carpet and vinyl plank flooring I purchased from this company. The installers knew what they were doing and installed my flooring in the timeframe I was given.
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May 2020 by Jon H.
I recently needed some carpet padding for a family rug and went to Ann Arbor carpets! Steve was great and very helpful. They had 5-6 options from commercial to residential and more. I went with a spill guard and it is working out perfect. Thank you Ann Arbor Carpets! Highly recommend, A+++ service and staff.
