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August 2023 by Joe McCoig
I chose this shop because they were referred and had decent reviews. Also, their price they quoted was on par with everyone else we had gotten quotes with ....or so we thought. We dropped off our car after hours and got a polite and courteous phone call first thing in the morning letting us know they were about to test drive and checkout our vehicle. By late afternoon we had heard nothing further so my wife called to check on the status as I was on my way home from work. When she called they told her a new price that was more than double the original quote. As a manager who works in customer service myself, I would never quote my customers one price to book the appointment and then change it let alone more than double it during their actual appointment. We were very frustrated with this outcome so we picked up our car without the work being completed. The only reason I am giving 3 stars is because they were polite and courteous otherwise and apologized for the misinformation. Now I have an appointment at another shop who has assured me the appointment would take half the time this shop suggested it would take and that nothing would change with their quoted estimate.
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August 2023 by Rebecca Brown
Very friendly service. I was able to get in quickly. Reasonably priced. I recommend.Service: Tires
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July 2023 by Don Jesse
Stopped in to have the owner perform a test drive on my car to confirm my manual transmission was still working well. He took me for a short drive. He explained everything he was doing and what he was checking. He informed me that the transmission was good. No cost for the test drive!!! I have never been to this shop before, they were recommended by the guys at Ross Beaks collision. It is refreshing to have a repair facility check out your vehicle and not try to take advantage of the consumer. He was honest and trustworthy! Highly recommend this shop. Will review again after I take my vehicle there for service.
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July 2023 by Matthew Finley
This was my fourth trip to Advanced Automotive with my 2013 Toyota Sienna, and just like the first three they exceeded my expectations. Nicole and Staff were awesome, communicative, and fair. I highly recommend them for anyone with an automotive need from small to large ! Speaking from experience at many " other " places getting the run-around, you will not get that with them. Beyond pleased with my experience.Services: Vehicle safety inspection
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June 2023 by Branden Mack
I was in a pinch with my car and everyone there’s was very helpful! Nicole was very sweet and out going and the rest of the techs in the back got my car done in a matter of hours. Every other place told me it was going to take 4-5 days to even look at my car but these guys got me in the next day. Not only that but the cherry on top was the price, the dealership quoted me about $400 and the crew at Advanced got me a little under $250 out the door. Overall I’m upset I couldn’t do the exhaust work myself, but I also shouldn’t have gone neck deep with my first attempt. Overall 10/10 service, highly recommend!Service: Exhaust
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May 2023 by Aero2992
I have used many auto service centers, however I can say my experience with Advanced Automotive has to be one of the best ones yet ! I highly recommend them, and I will be a returning customer for sure !Services: Transmission
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April 2023 by karren diedrich
Great place, super nice staff and great quality. They are super quick and very efficient with their time. Fixed my car in a day and was super happy with the outcome.Services: Exhaust
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April 2023 by Yalcin Yanikoglu
Great service. Very honest and straight forward business. I highly recommend it. It is good to know a business like yours that one can go in with total trust.
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March 2023 by Blum Brothers
Spoke to service rep, agreed on total cost of fix, fix was completed in a timely fashion. After repairs were complete, without discussion the price had doubled from $400 to $800. Not satisfied with the way business was conducted. Will not use this service again or recommend.Service: General repairs & maintenance
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February 2023 by Jeramiah Beland
Incredibly straight forward process from start to finish, dropped off my car after hours with no problem, fast response with quote and work was done even quicker than expected. Informed me of some other focus points on the car and let me off with a good price and no hassle. Will recommend and come back for future problems.Services: Transmission
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February 2023 by Madi Stinemetz
I drove to this place after getting my car jumped and they were super swift and helpful. I got my battery replaced and was in and out of there very quickly. Definitely making this my new shop for any auto services I need!Service: Auto battery replacement
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January 2023 by Rusty Andres
Quick speedy service. Car needed more service than I wanted to pay for. They were very friendly and honest. I would go there again. My car was a lemon, so I just got rid of it.Service: Auto engine tuning
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December 2022 by Ben Vargo
Doesn’t do the job correctly. Everytime I’ve brought my car to them they fix it within a day or 2, but then I have to bring it back 2 or 3 separate times for every single issue. From now on id rather just deal with the wait times from a place that is more trustworthy.
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December 2022 by Hudanazarov Nazar
Very patient customer service manager. Professional mechanics stuff. If you go through Detroit and have a problem with your vehicle, you come in this repair shop. They provide service quickly and quality. Give thanks guys for your job and service.Services: Steering & suspension repair
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November 2022 by Troy Shaffer
Very pleasant. Showed me what needed to be repaired before the wheel alignment could be done. Wheel alignment was done in about an hourService: Wheel alignment
