McInerney Chrysler Dodge Jeep Ram stands out as a customer-focused dealership that prioritizes the buying experience over traditional sales tactics. The dealership offers various ways for customers to inquire and purchase vehicles, allowing for a convenient, hassle-free process. Customers can utilize their informative website, communicate via mobile, and receive clear out-the-door pricing through email. Vehicle delivery is also available to locations throughout Michigan. The service department has earned high praise for its responsiveness and quality. Customers have shared positive experiences, such as quick repairs on vehicle issues during travel, with staff working diligently to meet tight timelines. The service team, including the service manager and technicians, is noted for their expertise and willingness to go above and beyond to assist customers in need. In addition to excellent service, the dealership provides attractive interior and exterior detailing packages, which customers find worthwhile. The staff's friendly demeanor and commitment to customer satisfaction have led to many expressing gratitude for their support. Overall, McInerney Chrysler Dodge Jeep Ram is recognized for its outstanding customer service, knowledgeable staff, and reliable vehicle maintenance, making it a preferred choice for many in the Alpena area and beyond.
Great customer service, clean establishment, fast turn-around, 5 stars!
December 2025
Service department found my coolant leak and properly fixed it and pressure tested it in under an hour.
September 2024
Seth, the service advisor, was very professional, helpful, and a pleasure to work with. He was to the point and offered several options, which were quite an incentive to purchase. Seth and his team jumped right on my order and had me on the road in short order.
