R Auto Repair LLC is a state-of-the-art automotive and truck service center providing a one-stop shop for all auto and truck repair needs. Services range from oil changes to advanced diesel and electric vehicle diagnosis and repair for both domestic and foreign vehicles. The shop receives great reviews for good reason. Customers consistently report the best customer service ever, describing the staff as incredibly knowledgeable, honest, professional, personable, and very nice. The team is known for being gracious, accommodating, and flexible, especially in urgent situations. They get customers in immediately, do not try to sell unnecessary services, and work quickly and effectively. The facility itself is described as beautiful and incredible. Many reviews highlight the shop going above and beyond, such as providing transportation for stranded customers. This builds a strong confidence in their work, leading customers to highly recommend them and state they would not go anywhere else for future repairs or preventative maintenance.
My family and I were on vacation in Alpena and the check engine light came on. We tried another place in town and they turned us away due to short window. The team at R Auto Repair was backed up, but was able to squeeze me in and solved the problem. I would highly recommend.
February 2025
All the staff was friendly and knowledgeable. They aren't just doing unnecessary repairs. I felt relieved after taking my vehicle there. They provide information to help keep your vehicle up to standards. I was very impressed.
January 2024
Knowledgeable staff, very professional! Desiel when going by, stop and go on in!
