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February 2020 by Moni Marie
Shannon was great!! She found me the absolute perfect vehicle and was so quick about it!! I highly recommend allowing Cliff Anschuetz help you find the perfect vehicle!!
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February 2020 by Heather Elizabeth
Originally the service was good. Friendly people. After purchase of our vehicle found several things that they hid during the purchase. The 2 month warranty after purchase is a joke. When a called a month after purchase about door trim that was broke I was told no you had enough time to look at the vehicle before you bought it. Make sure to check your rims for welds before you buy it. They welded then refinished the rims on our vehicle couldn’t see the weld till the wheel came off the vehicle. Now I have to buy a new rim because they refuse to replace the rim they welded and painted over. Very friendly place to make a sale NO customer service.
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February 2020 by Terry N Debbie Norko
What a wonderful experience, Matt was very helpful and knowledgeable. I like that it is a family run business.
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September 2019 by Heather Jean
Awesome Customer Service! I took my car into the body shop after I got in a rear end collision, and they did a phenomenal job on the repair! After they were done they even washed and detailed the car before they gave it back, it looked brand new! Best dealership around for sure!
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April 2019 by Sarah Moe Melching
Best customer service in the area! It doesn't get any better...excellent customer service and ongoing support for nonprofits in the Alpena community!
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April 2019 by Heather Elizabeth
Shannon was amazing! We traveled 6.5 hours to buy our new Yukon Xl and she had everything ready to go when we arrived! Very friendly place! Highly recommended!! Thank you again to everyone involved in our purchase on Friday!!
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January 2018 by Krista Dziesinski
It takes some pretty exceptional service for me to go out of my way and put a review up. I just have to say, Marc and Rick in the service department were beyond my expectations of helpful this afternoon. Nobody wants to spend outrageous amounts of money on tires and they saved me $300! On top of that, I was of no inconvenience to them after calling twice and stopping in there to be sure that my price matched tires were the accurate ones before placing an order. I am beyond impressed.
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December 2017 by Sloan Beyer
Had pickup taken in for oil changed and told to diagnose why a light had come on couple days prior but not to fix, they had called me telling me what they could do to prevent the light from coming back on I told them to leave it be than when I go to pay they tell me they fixed it and charged me when I had made it specific twice not to fix... what a joke will never be back
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November 2017 by Andrew P
Good service with friendly workers. Sales were nice and not pushy. Sevice people were acceptable
