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“We were passing through Alpena when we heard a rattling noise under the van. In the morning, I Googled a local car repair with good reviews. I found R Auto Repair to have 4.5 stars! I was glad they could accommodate us quickly due to our vacation trip! It was something minor and fixed in short order. I call that quality service with smile. ?
I highly recommend R Auto Repair for all your vehicle service needs!
Thank you to Erica, the King (owner) & team for outstanding service in their modern high-tech service center.
Pat & Elizabeth Poirier”
“The process was quick and easy start to finish. Kenny allowed us to do what we needed on our end to make the sale work for us and he wasn't pushy. Adam got us in and out of there in under an hour, which is probably the quickest I've ever experienced with financing.”
“Another great experience! Thank you Steve Bruski for scheduling my Yukon’s oil change and fluid checks and for solving my key fob dilemma. I appreciate the appointment option and getting in and out so quickly. I also appreciate the dealership’s spotless waiting room. Thanks again”
“Fast service,good job.As usual,took care of my truck as soon as part came in( couple days)& had my wife's car done quickly, only needed a new clamp& tightening.(no charge)!”
“Friendly, thorough, and to-the-point for a fair price. Work was done on time and clearly explained both before and after. They paid attention to my concerns and addressed each of them.”
“heard a scraping sound coming from front right tire, they took it in and 1/2 hour later i get a call saying it was a bent backing plate and they fixed it for free. best place in town , thanks again Downtown 76”
“I have been searching for a used car for months now and each time I get close to purchasing one, I take it to Gary and his crew and they give me honest advice. I so appreciate having them in our town”
“The guys that work there do a good job and if there is nothing wrong with your car they will let you know and won't charge you and they're good at not doing anything that you don't want done and are very transparent with what's going on”
“Terry was able to get my truck in and taken care of right after the Fourth of July weekend. Was very kind and helpful . Was reassured I would be ok on my 400+ drive home.”
“Werda's Auto repaired my vehicle immediately upon request in a timely manner and showed professional mechanical procedures on a difficult automobile to work on.”
“Honest, trustworthy and fair priced. Everything you'd be looking for in a mechanic. Works with your needs and helps you understand any problems. Highly recommend!”
“Outstanding service. I hit a large buck at highway speeds and destroyed the front of my Ford F150. The workers at the body shop did an amazing job making my truck look flawless. Not only was my truck repaired quickly but they also went out of there way to get my truck back to me outside of business hours. -Professional hard workers who genuinely care about there customers.”
“Best mechanic in town. I've trusted Dave for many years and he has never given me a reason to question his service. He's as honest as they come and prices are affordable. I highly recommend Dave.”
“I came in with a huge list of things needed to be done. They helped me figure out the most important things to get fixed now, like safety issues, and gave me a good deal. They're a family business that's been here for over thirty years. Very friendly and caring, taking the time to explain, even showing me the issues and telling me what it's supposed to look like. Highly recommend them! Plus, they're willing to accept vouchers!Services: Auto maintenance”
“My experience was top notch. I hit a curb at 1130 at night. Carl came and picked me up took me home. Carl even called the the tow truck and then went as far to pick me up for work the next morning. Great people Great Business”
“Seth, the service advisor, was very professional, helpful, and a pleasure to work with. He was to the point and offered several options, which were quite an incentive to purchase. Seth and his team jumped right on my order and had me on the road in short order.”
“It takes some pretty exceptional service for me to go out of my way and put a review up. I just have to say, Marc and Rick in the service department were beyond my expectations of helpful this afternoon. Nobody wants to spend outrageous amounts of money on tires and they saved me $300! On top of that, I was of no inconvenience to them after calling twice and stopping in there to be sure that my price matched tires were the accurate ones before placing an order. I am beyond impressed.”
“I personally have had nothing but good experiences with Brett. I have taken several of my vehicles here and am always happy with the price/work being done. I live in Hubbard lake and make the extra drive to get my vehicle to this place.”
“I bought a vehicle battery last May, had issues with the battery not starting my car. I lost the receipt. Took the battery in to the Auto Center, they tested the battery, it was bad. They didn't have the battery in stock, they ordered the battery, and it arrived within days. Every associate was professional and friendly. Max assured me it would be taken care of, and it was! Thanks to you and your team!”
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“Bob is a national treasure. We were in the Alpena area on vacation when our alternator died. Emily at AutoZone called Bob on a Saturday afternoon and explained our situation. He was willing to come in to work on a Sunday so we could get home on Monday. Bob is an excellent communicator, fantastic mechanic, and all around good person. Our car was fixed early Sunday afternoon so we could enjoy our last day in the area - and it cost less than we were expecting (especially for his coming in on a Sunday!) . If we lived in the area, Bob's Muffler & Auto Repair would be our go-to shop because they are honest, reliable, and have very competitive pricing. The world needs more people like Bob.”