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“The process was quick and easy start to finish. Kenny allowed us to do what we needed on our end to make the sale work for us and he wasn't pushy. Adam got us in and out of there in under an hour, which is probably the quickest I've ever experienced with financing.”
“Second time using Marsh's Collision and will continue to use them for any future services. Helpful, patient, and kind - they really do a great job. Thank you Marsh's!”
“ive dealt with monster auto parts and wont go anywhere else. they were very informed, very helpfull and very polite. they also saved me a lot of money. they are a god send. thanks to everyone at monster, i hope you stay in business and never go away, sincerely dan obrien, eagan mn”
“Hit a deer with my F150. Entire front end was destroyed. Brian walked me thru what was going to happen and the timeline to get it fixed. Offered me some changes to my grill which I took his advice and was happy I did. Picked up my truck today and was surprising happy to see that they detailed the inside of my truck. Just like I picked it up from the dealer. Everyone was extremely helpful and nice.”
“Outstanding service. I hit a large buck at highway speeds and destroyed the front of my Ford F150. The workers at the body shop did an amazing job making my truck look flawless. Not only was my truck repaired quickly but they also went out of there way to get my truck back to me outside of business hours. -Professional hard workers who genuinely care about there customers.”
“Of all the parts stores in town I like the prices. Friendly expert customer service. Don't buy online! Go to the store. I needed to return a part purchased online and picked up at the store and what a mess! The store was gracious and 100% more helpful than the online people. I'll never buy from Napa online again!!”
“I have a newer model vehicle that requires some professional maneuvering to change the headlights. I didn’t have any luck with making an appointment at other body shops in town (not their fault, I know it’s a busy time for all businesses). I called McDonald Bros last minute and they squeezed me in and had my car with new headlight bulbs done in less than an hour and for the cost of what I basically had in my pocket. Super affordable, Ian who helped me was a great guy and I definitely recommend them for your body-shop needs.Services: Body & Trim”
“Emily is a LIFESAVER! We literally coasted into the parking lot having lost all power in our car. Emily quickly diagnosed the issue was our alternator. As this was 12:30pm on a Saturday afternoon - and we were supposed to head back home on Monday morning, we weren't sure when/how the car would get fixed. Emily to the rescue! She called Bob of Bob's Muffler & Auto Repair, told him our predicament and he offered to fix it for us the next day (Sunday) so we could head home as scheduled. Finally, Emily recommended a local tow company to help us get the car over to Bob's. Emily is very knowledgeable, has exceptional customer service skills, and goes above and beyond. She put our minds at ease during a stressful situation and we are incredibly grateful for all she did for us. We have had nothing but positive experiences at AutoZone through the years, but our experience in Alpena tops them all. Thank you!”
“Was looking for some front drivesaft bolts that I couldn't even get from the dealership. Reggie had them out and sitting on the floor board. And he sold them cheap. Thank you, Reggie.”
9AM - 8PM
1480 M-32, Alpena
Auto Parts
“This is for Bob Cramer at store #4355! He was a life saver. Was camping in Harrisville, while out site seeing our truck over heated. Limped the truck over 25 miles to get checked at a Chevy or GMC dealer only to find out that they could not see us until the following week. Ended up at store #4355 shared with Bob what was happening. He not only had the parts in stock, but also sent us to a place to have it fixed!!! My faith is once more restored and will be forever thankful to Bob Cramer and store #4355!”
“Highly recommend doing business with Hutson. Nikki was amazing and extremely helpful in the parts department at the Gaylord branch. Scott was a great to deal with at the Alpena branch and was very helpful!”
“On my way to Arnold, my car overheated and suddenly stopped . I was able to get my car moving enough to get to O' Reilly for inspection and auto parts. The staff were very helpful and super friendly. While the weather was about 100 degrees, they also insisted and welcomed my dog and I to stay inside to cool down while my friend tried to help me service my car.”
“It takes some pretty exceptional service for me to go out of my way and put a review up. I just have to say, Marc and Rick in the service department were beyond my expectations of helpful this afternoon. Nobody wants to spend outrageous amounts of money on tires and they saved me $300! On top of that, I was of no inconvenience to them after calling twice and stopping in there to be sure that my price matched tires were the accurate ones before placing an order. I am beyond impressed.”
“I bought a vehicle battery last May, had issues with the battery not starting my car. I lost the receipt. Took the battery in to the Auto Center, they tested the battery, it was bad. They didn't have the battery in stock, they ordered the battery, and it arrived within days. Every associate was professional and friendly. Max assured me it would be taken care of, and it was! Thanks to you and your team!”
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“Nothing short of amazing. I wanted a spray in bedliner, Larry's got me right in, did an amazing job and had my truck back to me. Beautiful job on the bedliner! I highly recommend these guys! Top Notch Service!”