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April 2023 by Cody Schworer
Very poor staff. They have “ exceptions”towards customers they like, so if they don’t know you, prepare for straight RUDENESS!!! One lady worker named Tabatha is one of the rudest!!! That’s there and switches her story’s up on you that causes conflict that ruins your whole experience. Prepare to be screamed at through the window by an employee named Caelob if just the littlest thing goes wrong too!!!!!!! Over all……. JUST DO NOT GO TO THIS LOCATION!!!! Either switch banks to just get out of the corruption bank chain, or switch locations
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September 2021 by Rhiannon Diaz
horrible customer service, manager threatens to close accounts of loyal patrons, refusing to deposit a simple check with no cash back is completely unprofessional
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July 2020 by Laura Dillon
We LOVE Mercantile Bank!! Their tellers all have such great personalities and always greet you with a friendly smile. I’d give them 10 stars if I could!!
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December 2019 by Lisa Austin
Stacy at the Mission st. branch is the best!! She took a situation and made it very simple for us! Highly recommend her.