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“Bought a queen size hybrid mattress close to 2 years ago and I'm just now leaving my review. It was a European brand I believe, and it's held up wonderful, very heavy-duty yet comfortable. Buying process was easy and it was a pleasure being able to test them all out and discuss mattresses with the owner. Will be back soon for a second one.”
“Great experience! I went in one day to take measurements for my basement. Came back the next week to order my couch. Aaron and Lisa helped me at the Hudsonville location. Awesome customer service and knowledge about the product! I’m definitely coming back!”
“As the owner of this establishment it is clearly marked on sales receipts and signage within our location that all sales are final. With that in mind once you make a purchase whether a special order or take out that sale is not subject to the whim of the purchaser but a completed transaction. We strive to ensure a quality product at a more than fair price. We and our manufacturers warranty products from manufacturers defects for at least one year and much longer for some products. To complete a negative review because a customer has changed their minds after the purchase is not the fault of the retail location and has no bearing on the product nor attitude of our locations with regards to customer service. There are costs involved in ordering and securing goods in this setting that cannot be recovered when someone “changes their mind “. That is the reason for all sales being final. This does not mean once a sale is final that we are done servicing our customers. Our location has been here for over 40 years and continues to service past, present and future customers. Thank you”
Mattress Stores
Mattress Stores
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“The sales lady explained to us how the store's policies work and if we want we can customize what we want. The best thing was she didn't follow us all over and was not pushy. The quality of Amish made furniture is unbeatable.”