-
May 2024 by Rebecca Bucala
I stopped in the store because my engine light was blinking on the freeway I had to get it on a machine to get a read out. They helped me read the machine and helped me even open the hood of my truck. I was far away from home and traveling by myself. An employee named Cole took the time to help me and held the flashlight for me while I attempted to change the parts on my truck. Another person stopped and helped finish pulling the spark plugs out. He apparently worked a different shift at the store also-because I was quite stranded at that point. The manager and Cole made sure that I got numbers for a few mechanics in the area and that I had directions to the safest motel for the night. They really went out of their way to help me and not leave me stranded in a strange area far from my home. I cannot say enough good things about the employees at this store and their kindness.
-
May 2024 by Chris Tilley
Always a pleasant experience at this location.
-
March 2024 by Jesse Perkins
Mr.Rob is always helpful and friendly no matter what day you come in, the staff overall is great for help, the store is always clean and organized.
-
February 2024 by Jackie Greene
Was having car troubles, they had every thing I needed, low cost, recommend a great mechanic, great price, excellent work, good timing.
-
January 2024 by Stacey Mohler
Even though there were 2 employees there, the man waiting on us stopped in the middle of assisting us 3 times to answer the phone. He then proceeded to look up items and answer their questions with each call. Apparently my time was not considered valuable. The other associate was quickly moving through in store customers. We were so annoyed that when we needed another item, we chose a different location.
-
October 2023 by cj f
Had bike troubles in Albion yesterday andO'Reilly's helped get me back on the road to my destination. Thank you for being there/open and your help. Rob and his co-worker (didn't catch name) are both doing a great job and deserve this 5 star rating.
-
August 2023 by A Simmons
Quick, efficient service.
-
May 2023 by terry Allen
Very helpful well stocked items for older vehicles and was friendly
-
March 2023 by benjamin speer
This is the best orileys around very helpful people
-
February 2023 by Angie Bass
If I could do zero stars, I would! My mechanic uses O’Reilys in Albion for all their auto parts. I came in for an oil change at 1:25. A call was made to O’Reilys to get the stuff I needed delivered asap. They were told I was here & waiting. It is now 3:25 & here I still sit because O’Reilys STILL HAS NOT delivered my part!! TWO HRS later! And they have been called twice to get my parts here. Bad form O’Reilys, Bad form!
-
December 2022 by Andy “J” Neubecker
Had a couple situations today that I needed a jump. Went to this O'Reilly's in Albion, MI. The tech assisting me was Mike. Went to another auto store nearby and the tech gave me bad info and didn't seem to know to operate the tester. Mike tested battery and alternator both were good. He gave me other ideas on what might be wrong. I was going to go back in the shop for a quote on a new starter but Mike said to stay in the truck since it was still running and he would come back with the info. Thanks Mike.. THAT'S CUSTOMER SERVICE!
-
December 2022 by Robert Toops
Great place always clean and super helpful staff
-
November 2022 by Andy Neubecker
Had a couple situations today that I needed a jump. Went to this O'Reilly's in Albion, MI. The tech assisting me was Mike. Went to another auto store nearby and the tech gave me bad info and didn't seem to know to operate the tester. Mike tested battery and alternator both were good. He gave me other ideas on what might be wrong. I was going to go back in the shop for a quote on a new starter but Mike said to stay in the truck since it was still running and he would come back with the info. Thanks Mike.. THAT'S CUSTOMER SERVICE!
-
October 2022 by ryan trout
Good parts store
-
August 2022 by tony taz weakley
Always leave there feeling appreciated
