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July 2024 by Beth V
We stopped in with a battery issue. Chris quickly stepped up and helped check and charge the battery. He was happy to install the new battery for us. He was so kind, knowledgeable, and helpful. He was able to get us back on the road quickly! He helped ease us during a tough situation, as we were traveling from out of state! Thanks Chris!
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May 2024 by Samantha Osborne
If I could give 0 stars I would, they don't know what there doing here sent me to Jackson and they didn't have the part they said they had, spent 20$ in gas and 45 min's of my day on a wild goose chase, I spend 1000$ of dollars here and they couldn't even make up for the mistake that they made!!!! Instead they offered me a pop, everyone that works there don't know nothing, there racist if I was one of there home boys I would have got a discount, I would recommend going to marshall or O'Riley's!!!!!
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March 2024 by Alex
Got stuck on the offramp on 94 with a bad alternator and a dead battery. Rashod pulled my car into the parking lot and stayed 20 minutes after the store closed changing out my alternator. Saved me a few hundred bucks, a few hours of waiting, and a lot of stress. Great guys, really willing to help, and didn’t break the bank doing it.
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February 2024 by Brock Yeakey
Store manager was extremely helpful and very nice highly recommended this auto zone!!
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February 2024 by Santrell Perez
Decent Prices Good Customer Service.
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January 2024 by Bill Wilson
Great customer service- knowledgeable associates- Dez W. Is terrific!!!
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December 2023 by Tammy Sanders
Mon morning Dec 11 I visited the store and Both guys I give cudos for the help.
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December 2023 by LoaD Charismatic
Every time I come here it's always a pleasure doing business. Dez W and Zach H are always really lively and always helpful. 5 stars ?
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November 2023 by Jackie Greene
This place is great for all of your automotive parts. The staff are knowledgeable, helpful and friendly. Go there.
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August 2023 by Brandon “B” Johnson
Helpful
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August 2023 by Jim Porter
Good store. Clean for a auto store.Good people and they will go above and beyond to help you find the parts you need on many small task they will even help such as battery changes or other smal task. They do testing also and can order parts even if it's not in there Normal inventory. Great place.
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July 2023 by Growing Legend
I went in to get my check engine light checked by on of the employees he went back in to read the codes and returned to my vehicle with the manager Dez who then looked over my car and told me what the issue was and gave me more than a fair price on the fuel pump that I needed for my car. It was a very pleasant experience and he went above and beyond to look out for me it is greatly appreciated Thank you !!!
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July 2023 by Jon Villanueva
Hello Everyone!I normally don’t do this and really anyone that knows me would tell you. I would say they get paid to make me happy even when I’m wrong. I visited my local auto zone in Charlotte MI. Stop there because it was in our way to work and it was convenient. I had a battery issue and had a lifetime warranty on it through them. Bottom line they told me the battery was good and just needed to be put on a charger and they would do that and it would take about a hour. No sooner then got home they was calling me and saying my battery ready and I can pick it up. I thought to myself it take me 20 minutes to drive home. I figured it had only been 30 minutes since I left the store and I thought to myself did they do anything with it at all? I pick up the battery came home and put it in the truck and guess what? Battery is dead, I put it on my charger overnight and guess what? Battery was dead and like I said early no hope for it to live again. Enough with Charlotte Auto Zone and there lack of caring for the customer and taking my warranty issue. I decided to go to Albion like I normally do and would. To my surprise I took the battery in and told the Store Manager Diz what was going on and what I’ve done with the battery. Also told him about taking it to Charlotte Auto Zone. He check the battery and like I tried to tell Charlotte Auto Zone there dead cells and it no good. Diz exchange my battery with the lifetime warranty on it and like always didn’t try to tell me something I wanted to hear and send me and the battery on my way. Diz is a people person and is alway focus on fixing the issue at hand. Very respectful and never once made me feel like I was trying to get one over on them. I will always continue to bye my auto parts through his store and anyone of his employees that works for him. Continue the good work Diz and your employees will continue to follow your example of what it takes to work with and treat a customer right. Thank You and have a Blessed Day.
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July 2023 by Joshua Begarowicz
Had exactly what I needed radiators can be tough to find but they had the right one at the right price.
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May 2023 by benjamin speer
Autozone's all right. The guy that was helping me didn't really know much about auto parts though.
