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November 2024 by Julie Bliss
Adopted Brie on 10-24-24 spayed female puppy and I told her I had 2 big dogs that are 3 years old at home. Here we are Tuesday 10-29-24 just had her 4 days and My Xena showed her teeth and growlat her when she came near her. I returned Brie this morning at 9am and didn't get my refund back. The same woman. Acted like she didn't even remember me and she approved the adoption! I had to buy a carrier to take her out in and they got that back today as well. What a scam operation it's no wonder why people don't adopt! I'm beyond livid and I'm gonna rea hout to the people in charge of this place so they know how bad they are stealing from residents here. A woman ahead of me was turning in a cat and I heard her say when she was walking back out with her they told her the cat room was at capacity. Sowhat do you think she's gonna do with that cat? Dump it on a dirt road by a farm...smh I'm just sick over this. Usually prior to adoption there's a meet n greet so your dogs can meet and see if they are compatible. This place is in the business to steal your cash.
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October 2024 by Jason Berger
When you email the director with questions about policy and procedures on August 8th and they never respond, not a good look if your trying to help these puppies out and not respond to people.
Hopefully it was just an over sight on there part.
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September 2024 by Nicklas Jeffreys
I was adopting a sweet kitty from here and right after I paid they told be he need to be brought back a week later to be fixed there which was fine however when I got there at 8 am I dropped him off and I come around 4 pm I waited 10 minutes to get him. I witnessed them almost giving someone the wrong kitty even though the name of the cat was clearly visible on his cage. Then I hear the same owner ask if they gave the kitty his vaccines they said “ No but we can take him back and do them for you.” Before his surgery I had requested for his vaccinations but when I asked did he get his shots they said no but it will take 15 minutes to get his shots I told her to forget it I will have my vet give it to him. And while she handing me my kitty she said he was licking his incisions because they didn’t give him a cone back there and told me to use a paper plate for a homemade cone. Please don’t go here.
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July 2024 by D V
Went for certain items and they were not there
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June 2024 by Leanne Dempich
Omg... I love love my kitten. They were so friendly and helpful. I couldn't believe all of the things they did for my kitten before I brought him home. He is so happy and friendly. If you are looking to add to your family. There is no better place to look.
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April 2024 by Brandi Anne Williams
I'm a volunterrier.... Today i picked up Thor, a 2 year old good boy, to visit Stevenson Manor. He was a very good boy and still needs afurever home
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April 2024 by Annette Sierra
Loved the staff, very helpful. Helped us find our newest family member.
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March 2024 by Corindalee Campbell
I love these people they came and rescued two cats that somebody left here and they got the help they need and they're going to be adopted out I absolutely thank you so much
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February 2024 by Rachel Richardson
Horribly unprofessional and lairs. I've never been more shocked at the treatment of customers and false information given.
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February 2024 by Monica Richardson
They don't even deserve 1 star. A girl called me to let me know I was approved on Feb.13 @ 8:46. The called lasted almost 6 minutes. During that call she said there were several kittens available, but they had to be fixed first on Friday the 16th. I asked if I could come in and pick one out before then. She said no. I asked when are they available? She said Saturday. We made an appointment for 9am. I asked how long it took and she said about 10-15 minutes. I said great because I had to work at 10. Then ended the call with I'll see you at 9 then. Saturday @ 9am we arrive: 1. They said they don't take appointments till noon. 2. They said they don't make calls to people before 9 and I showed my phone as proof the girl called at 8:46. 3. They said they have only one kitten and it isn't fixed yet. All the other kittens were adopted or held through the week. The same week that I was told "no, I couldn't do that". 4. We left without a kitten(s). Very very angry at the incompetence of the staff that were defending their rules but this person that called me apparently told me whatever she wanted.
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February 2024 by Lacie Pier
Lovely employees.
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February 2024 by Dawn Neff
Adopted our second cat from here.
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February 2024 by Shelby Morgan
Me and my roommates been trying to surrender three kittens that we found outside that we can’t afford and can’t take care of for MONTHS, since November. And they never answer the phone or when they do they just say they’ll call back but won’t. It also says that they’re open and the phones will be off. I truly don’t know what to do anymore and I feel horrible for these poor little cats. They deserve better and we can’t give that to them. And the one place we’re supposed to turn to in this town won’t help.
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February 2024 by Melanie Murray
Great experience with Hannah answering every question and spending time with us getting our furever new addition!
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January 2024 by Rebekah Merrick
Very nice cats and the staffs are very nice
