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December 2023 by Greg Roller
Easy check-in, nice room, friendly service, and great breakfast.
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December 2023 by Joe Crupper
Very nice and clean! Breakfast was good too. Highly recommended. Love the app check-in & check-out, and the digital key (via the app) worked perfectly!Rooms: Room was very clean!
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November 2023 by Candice Cutler
This hotel is by far one of the nicest hotels of any brand that we have ever stayed at! Cozy and clean rooms! Friendly staff! Yummy breakfast! This will now be our go to place to stay whenever we are in this area!!!
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November 2023 by Noah Borgelt
The room was very dirty. I left there feeling dirty and not happy.The way they “cleaned” my room after I asked, was to make the bed and that was it.At this time, I will not go back.
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October 2023 by Jason M.
The day and afternoon staff are excellent. Cleaning crew could be better but the breakfast lady and 3rd shift are terrible with customer service. I've spent thousands of dollars for my visit and the service from nights and breakfast is the worst. Terrible customer service staff. And after spending thousands per week and minimum dollars in pool cleaning, within weeks, the management is never present and leaves their staff with no support. The front desk is the backbone to this terrible crew. Not worth the money. This place is a joke.
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September 2023 by Ashley MacHardy
We had a house fire and stayed here for a month while waiting for a rental house. I have 2 small children. The staff was always kind and helpful. The hotel was always clean and welcoming. The rooms were spacious. The pool was warm. Definitely recommend this hotel!
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September 2023 by Jay Novak
Very nice place to stay. Friendly and helpful staff. Easy to find and get to. The rooms are very clean and comfortable and they have a wonderful breakfast as well.
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July 2023 by Rebecca Arnold
The breakfast bar had a great variety of hot and cold items, and the hot food was fresh. The rooms are nice and had a modern feel.Nearby activities: Aubrees pizza is right in front of the hotel and it's a great place for dinner.
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June 2023 by Brenda Holton
There was a broken handle on bathroom door, and toliet seat slipped off. No coffee in the AM. Disappointed in the cost and the 50.00 deposit fee. Never had that happen before. Not happy and wont be staying there again...
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June 2023 by Shelly VanSickle
Nice rooms . When we stayed there trying to enjoy some family time in the pool. Kids from the neighborhood came in started problems with ppl who payed to be there , finally got them kicked out, after they caused so much problems that everyone got out the pool . Called management to complain, said he would get back with me it’s been almost a month still heard from him. When you pay that much to stay , it upsets you , I would not recommend
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March 2023 by Shar M.
Solid, clean. Staff was. Very nice. Comfortable, complimentary breakfast - best of all Adrian Hotels. Better than NEW Comfort Inn. Will go back for sure.
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February 2023 by Leslie T.
I booked my room couple days ago. Came in yesterday and was able to check in early than the usual check in. Came in our room and our room is so clean and the staff are amazing at this place. I will def be using this hotel more often when I'm in the area again.
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January 2023 by Tim S.
Overall, this location is okay. The reasons I can't give a perfect score are because customer service isn't outstanding, and maintenance/upkeep isn't great. I wasn't acknowledged as a Hilton Honors member at any point during my stay.Also, I noted this the last time I was here. There are rust stains around the shower. I've seen this in two separate rooms. This stay, I pulled out the ironing board, and feathers went all over the room. I didn't want to be billed for it, so I had to clean it up. (See pictures I attached when I checked in.)As for customer service, the only people who greeted and talked to me was at check-in and check-out. I saw team members throughout my stay, and no one acknowledged me. The lady running breakfast spent most of her time talking to one guest and showing him videos on her phone instead of greeting the rest of us having breakfast.I know this isn't a high-volume location, so it's even more evident when customer service is lacking, especially for a Hilton brand. Team members should get off their cellphones when customers are present.
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January 2023 by Shanna Ruiz
My family and I stayed here a few months ago. Nothing special. The beds were soft. It came with the usual soap and coffee. The rooms stayed very hot even hours after adjusting the thermostat so we had a very difficult time sleeping. The pool is nice but quite small compared to other hotels I've stayed at and no hot tub. There are no vending machines available. The staff were not the most patient as far as customer service, but not horrible. They did not ice the steps on either side of the building where the side entrances are and the ice was VERY thick and slick. Our room did not block out much noise from the hall and we could clearly hear other guests slamming doors and talking. Basic continental breakfast available. I would choose a different hotel next time considering the room rate we paid. Overall its fine just not worth the rate unless you're getting a good deal.
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January 2023 by Amanda Tanner
My family stayed here over the 4th of July weekend. The hotel and rooms were clean. The staff was friendly. We didn't use the pool or gym, but they looked nice. Our room was clean and the beds were comfortable. If you want your room cleaned you have to request it to be cleaned. We didn't, but we requested clean towels and had no problem receiving them. We will definitely stay here again.
