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February 2024 by Ralph Brown
Customer service is outstanding as usual. I rent vehicles here quite often and always receive awesome service. Sometimes I may need to be patient while they work hard to accommodate other customers who are on the road. Some people may get inpatient but I'm glad to see how hard they work to take care of their customers.
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December 2023 by Eddy Richards
Very nice group of people. Very helpful. The car could have been in better shape. Smells like cigarette smoke and other things. The front brakes are making noise. The vehicle could be in better shape before renting it out to the public.
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November 2023 by larry spiegel
Every time I've rented from them, they've always giving me what I. Nice trucks
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November 2023 by Duane Perry
Everything went well with the rental. Fair price and friendly staff.
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October 2023 by Heather Najera
I wish I could give them no stars I reserved a car the day before and I was supposed to pick it up at 10am and the Manger call me at 937am saying he doesn't have any car for me they open at 8 and they didn't know they didn't have a car until 20 min before I was to pick up shut these locations down Manger is terrible
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October 2023 by Dina Vannice
Very satisfied with the service! Will, Colby and Noah were professionals and our experience renting a car at Enterprise, Adrian was top notch! Will took his time to answer all of my questions. This is customer service! We rented a beautiful blue Nissan Altima for nearly a week. It drove smoothly and was a pleasure to drive! If we need a rental car in the future, Enterprise in Adrian is the place! Thank you for the great attention to detail!
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October 2023 by Swiss
What's even the point of this company existing? I can't rent a vehicle for a one way trip. I can't rent a vehicle at all it seems like. The website is such a dated POS that it's nothing but a time sink trying to find something that fits. Says there's nothing available at that time. Loading, loading loading... Can't you just give me a concise list of pick up times available? And even if you're lucky to guess one of the half hour increments, then it shows there is no where on the map available to drop it off.Oh right, there's no other car rental agency in Adrian, so you're stuck with this monopolistic lazy company that if forced to use their own website for 1 hour would pull what little hair they have left out.I should be able to call and talk to a human, or stop by, and set up my pick up and drop off points. But you're not even able to do that, you are ONLY allowed to have a different drop off point or one way trip via their garbage website.I hope you go out of business.
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September 2023 by Andrew Ferris
Always ready to help whenever I need them!
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May 2023 by Edward Dranginis
A big shout out to the employees of the Adrian and Detroit Enterprise rent a car staff, customer service was wonderful. They were on time picking me up from my home, the rental process was quick and easy. When I dropped off the rental car in Detroit the staff kind and courteous. I will be renting from them again.
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May 2023 by TGK K
Very friendly and courteous. Great experience.
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February 2023 by DJ Gekle
Customer service is great! Fast and courteous! Would recommend!
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February 2023 by Andrew Edelbrock
The woman I spoke to was extremely helpful and sympathetic to my situation. I spoke with SEVERAL rental places and she was by FAR the most pleasant person to work with. I would go out of my way to go to Enterprise in Adrian entirely for the customer service.
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February 2023 by Florian Krüger
No issues with the cars.There were some hick ups with the booking but they went out of their way to make it right.
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January 2023 by Megan Cook
This location is friendly and accommodating g and always has a decent selection of rental vehicles. They will even pick you up if you call the local location and ask nicely. I am a return customer and have had no issues. Also love the flexibility of keeping rentals longer and the overall experience of working with them!
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November 2022 by Brenda Mata
Great customer service. Natalie was always pleasant to speak with and always took care of what was needed