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July 2024 by James Cummins
We found the the tread on our Bridgestone tires was wearing exceptionally fast. They were 70,000 mile tires and after only 19,000 miles, the tread was 1/32nd of an inch from being a warranty issue.
We went in on 07/01 and spoke with Brandon. He agreed that the wear was very fast and contacted Bridgestone "Customer Care" asking them to stand behind their product and to care about the customer. We were offered NOTHING.
My plan was to continue to get the tires rotated every 5,000 miles and monitor the tread depth. On 07/03 we received a call from Brandon. He said that the way Bridgestone handled things did not sit well with him and offered to make things right.
We went back on 07/05 and got new Michelin tires. We received the pro-rated credit for the amount of tread left on the old tires.
I would recommend the Discount Tire in Adrian to everyone!!! They know what Customer Care really means.
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July 2024 by Lisa Slaton
Very nice helpful people.
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July 2024 by Anthony Gibbs
Staff was great Brian on front counter was awesome. They all have amazing customer service got me in same day to get my wrangler rims amd tires taken care of! Will definitely come back for all tire needs!
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July 2024 by Scott Fernandez
Hard workers that know what they're doing.
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June 2024 by LEAH C
Friendly and knowledgeable
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June 2024 by Diana Cook
My dad was driving to Michigan from Florida and he called me to say he had a tire problem. I called Discount Tire in Adrian and they said they could handle what my dad's "tire problem" was. My dad made it to Discount Tire (without an appointment) about 45 minutes before they closed for the day. Not only did they help my dad, but stayed beyond closing hours to do so! What exceptional customer service! They fixed the problem, along with putting my 82 year old father's mind at ease (and mine). I will always bring my vehicles to Discount Tire! If there was a way to rate them higher than 5 stars, I would!
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June 2024 by Ben Arwin
Came in to have TPMS sensors replaced. They finished in record time, were super friendly and price was exactly what they quoted me over the phone.
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May 2024 by Julie Bliss
This place is amazing. The guys did an awesome job on my new wheels and tires on my Ram and also they replaced all the tpms on my white F-150 for a way better price than the dealer quoted me. Shop here first folks.
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May 2024 by Robert Allen
After 2 sets of tires and 1 set of rims,they could only replace a tire with a screw in it,cool can I get some air in the tire,no that can't happen either because we need to sell you a tire. Pass off DCT
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May 2024 by Luke Simpson
Hey guys, thanks a lot for fixing my mom’s tire for free tonight. She was two hours away from home when she got a flat. She was telling us how much she appreciated it. I do, too. ?
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May 2024 by Jason Berger
"Discount Tire in Adrian, Michigan, exceeded my expectations in every aspect. From the moment I walked in, I was greeted with warmth and professionalism. The staff was incredibly knowledgeable, helping me find the perfect tires for my vehicle without any pressure. The service was prompt, and the quality of workmanship was top-notch. I left feeling confident in my purchase and grateful for their exceptional customer service. I highly recommend Discount Tire in Adrian to anyone in need of tire services."
Most of the time they see me pull in and meet me at my vehicle.
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May 2024 by Robert Perez
From the smallest job to the biggest they're customer service is always,great.
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April 2024 by BossMan !!!
Good, speedy professional service!
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April 2024 by Logan Lewis
Terrible say in line for 30min for them to help a regular who just walked through the door didn’t acknowledge if I needed anything awful staff awful work.
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March 2024 by Mark B
Very professional and fast service.
