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July 2024 by Tom Edmondson
No remotes.
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July 2024 by Bluebird M
IDIOTS with a big I,there internet should be called TURTLE ? NET.STAY AWAY .
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July 2024 by Rodney Vermilyea
One person working. 8th in line to drop off a box . We need more options on Capecod
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May 2024 by True. Slime
This place is a zoo good luck
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March 2024 by Kate Martell
leah, is extremely rude and inconsiderate. also doesn’t know when to stop when confronting a customer. brought something up multiple times that shouldn’t have been brought up in front of a store full of customers. glad we got rid of comcast so that we never have to go there again
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February 2024 by Moon Frank Mary
Took my cellphone here to see if they could get some text messages and contacts off my old phone. I had been using my new phone for two months, it took a lot of time to get it set up with wallpaper, sounds, apps, notes, etc... the woman said she'd try and when I asked if everything would still be on the new phone when she was done she said yes but she FACTORY RESET IT!!! Everything was gone, all of the setup I had done over the last two months, just gone. So upset. Took the phone to the Xfinity in Hyannis and they couldn't fix what she had done. Unbelievable. Why would you factory reset someone's phone without asking?? Blew my whole day and will take hours, days. UGH
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February 2024 by KASHANA TRACKER
There are many knowledgeable and kind people. Reah, she is super kind and knowledgeable you would be impressed of his kindness and customer service.
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February 2024 by John Burnett
They have rehabbed the store to make it more customer friendly and display some Xfinity devices. Had to drop off some equipment. In and out in 3 minutes.
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February 2024 by J T
COmcast has the worst customer service in America. Enough said.
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December 2023 by J Ette Bantolino
After waiting an turn came up spoke with the person and their response was. Oh I can't help you with that yet. Can't do it online but all he kept saying I'm sorry I can't help you. That place sucks need to speak with more management about getting that place removed
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December 2023 by Tim OBrien
Excellent staff.
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November 2023 by Miah Marcotte-Giordano
I waited outside for them to open to drop off equipment. Young man in there was waiting on someone who cut me in line, which he saw. (I use a cane) I asked to leave it as I was route to Boston. He said “umm, no”, even tho there was someone else who could have helped me so I just left. “Um… no” is not professional or friendly.
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November 2023 by Patrick MacGuire
We wound up being there forever, trying to solve a couple of problems, but sales associate Morgan was extremely professional, friendly, courteous and patient. They managed to answer our questions and solved our problems.
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October 2023 by Paul B.
Very nice customer service. The woman gave us an upgraded modem that we were supposed to get. I went originally to complain about Wi-Fi coverage . Since we got the new modem it's been way better
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October 2023 by Christine Whitehead
Your customer service is the most useless thing ever. We’ve had a downed wire for 5 days now and have spoken to too many reps to count, all with empty promises about restoring our service as soon as possible. The way you treat paying customers is despicable. ? I’m not giving you a single star. Again, you’re forcing me to give you one so the post will post.
