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March 2024 by Melany Batista
one star for bad customer service. The hours are from 10am to 5pm. It was 4:20pm and they were already exasperating the customers who were going to close the store. When I was charging for some items that I was able to take, the cashier seemed upset, I was going to buy more things and because of the staff's desperation that they closed, I didn't buy MORE.
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February 2024 by Rhoda Lewis
Staff not happy or helpful act like they are inconvenienceing them when you bring them goods ?
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November 2023 by E
Should not be closed on Sunday. Should stop setting ridiculous prices for used/donated items.
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August 2023 by brian kelley
I bought a reclining chair from this place about 3 weeks ago it cost me $95.I had to put a bunch of screws in it to make it stronger so it wouldn't fall apart. Thank you Salvation Army for selling something that should have been thrown in the dumpster.?
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July 2023 by Paul
Not able to reach a actual person. To talk to at the number given on web site. No other numbers given to each place. When looked up. I had very giid furniture to donate. We shouldn't have to work so hard to do this . It's pathetic !!!
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July 2023 by Maryjane Greenfields
Diana is a cashier, kinder person in worcester is hard to find, hi Dianna, tall Mary, miss you, & husband Frank, God bless & protect you both, & your place of emploiment Sally's.. will stop in soon & say Hi. ?♥ great prices ,& quality & variety of ?goods.
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May 2023 by Malcolm McMann
Great!! Qlways go there. Favoriylte top 10 anyhow! Awesome
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August 2022 by S H
Women working the cash register at 11am on 7/30 was extremely rude and unfriendly… When I tried to pay she snapped at me and said “I don’t have change for that?!” Like I was supposed to know… I worked customer service for 15 years I know people are horrible and rude but when you have a customer being nothing but nice to you… don’t be a j*** or find a different job, simple as that.
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August 2022 by Murali G
Came to the donation center here to drop off clothes during winter 2022 (March). Large facility, lot of drop boxes and place to drop off cartons. Note: Hours on google will say till 5 pm. But the donation center is open only till 3 pm Mon-Sat. Only the thrift store is open till 5pm. I wish google could separate the hours for the donation center from the thrift store hours.
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July 2022 by John Finn
Though I only go there for things like a lamp or coat rack, they do have a a large inventory of clothing.
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April 2022 by shannon pellerin
Very reasonable prices unlike alot of other Salvation army's I've been to where the prices would be 4-5x more.
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December 2021 by Timothy Ray
Beautiful buildi g inside. A lot more womans clothing than mens
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October 2021 by Christine Smith
Great if you were looking for clothes not so much if you were looking for household wares.
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September 2021 by Frost
Love the place! Cool inside, has everything you could want! Accepts cards and cash, masks aren't required and the staff are super friendly and helpful!
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July 2021 by Cindy Nguyen
Lived near this place only a couple of blocks from here — prices on items is a little high, but the products is still good ?though the clothes rack is a little cramped when moving carts around not a pleasant place to be
