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November 2023 by John Roemer
The staff is high school girls and boys. In asked for a bow saw. They had never heard of this saw.
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November 2023 by Steven Brickman
Great see product selection and great customer service.
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November 2023 by Hadia Attia
Staff was kind, knowledgeable, and ready/willing to help and they really go the extra mile in SHOWING someone where something is by escorting them to the item and explaining the variety. No other store does this anymore. They have great cheapo toys for the kids too. Little pricier but the kids always have a blast playing with those while I fix what I gotta fix. It's nice.
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November 2023 by Hasan Dalipi
I bought a crestman blower, I always have a problem with it, I was in the store on chandler st Worcester, and I asked for help from all the people there to fix it, they say I don't have a warranty for any product here, I always have to call crestman, but before they sell me a product, they always say that they have a 1-year warranty and after that time, if they have a problem again, you can come to help. BUT IT'S NOT TRUE . The same thing happened to me with Cordless String Trimmers Crestman from the same store a year ago, but they never have an alternative to help. Thanks for nothing.
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October 2023 by Dan Holohan
Store is always very clean and well-stocked and the staff is very friendly
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July 2023 by Nancy S.
I agree with the other reviews. First off, you can't find anyone to help you. It's strictly go it on your own! The check out person gives the impression he could care less. The only reason I go in there, is that it's the closest hardware store around.
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June 2023 by Ara Surabian
This place has been a huge help. Always something interesting and new at Rocky’s Ace Hardware. Has a lot going on In a much better store than before to notice merchandise inside housing. And outside!
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June 2023 by Alexa Connell Comeaux
Great local hardware shop. Has nearly anything you could get at a big box store and friendly sales people.
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June 2023 by Rick Powell
Great selection & prices; friendly & helpful staff!
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May 2023 by Tim Nikopoulos
We had a great experience at Rocky's today. Everyone from the cashier's to Charlene (I hope I didn't butcher your name) the store manager were extremely helpful. We had an issue with a grill I received for Christmas that didn't work appropriately on its first use this spring. They facilitated an easy exchange for the same grill.10/10 customer service from Charlene and everyone else we interacted with.
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May 2023 by Petah Mac
Great service as the staff are always there to help you find what you are looking for. They have everything you need
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March 2023 by Luz Sanchez
Good service they got good prices..
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February 2023 by Ralph Bugsy
Ace hardware stores are usually a good a experience. Well stocked, excellent hardware selections, good quality tool options.
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January 2023 by Stephanie Twine-Haig
I was in need of a length of chain and a padlock. The clerks were very helpful in cutting the length of chain and assisting me with the lock I needed which was higher than I could reach. The store was very clearly laid out, things were easy to find and associates were ready to assist.
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January 2023 by Laurie Moran
Every single employee is always awesome. When they were up at Tatnuck Square, and now further on down Chandler Street. Always excellent service!!!
