Planet Fitness is a gym that offers a welcoming and clean environment for its members. The staff is dedicated to keeping the gym floor, bathrooms, and locker rooms clean and well-maintained. The gym is equipped with ample weight machines, ellipticals, and treadmills, as well as free weights. The Black Card lounge is a nice perk for members. However, some members have noted that the 360 area could use more equipment and space, and that classes would be a great addition. The hours have recently changed, but it remains a popular choice for those looking for a supportive and energetic workout environment. The staff, including a friendly opener named Wendell, contributes positively to the experience, making visits more enjoyable. On the other hand, some members have expressed disappointment with the cleanliness of the bathrooms, especially the showers, and have noted issues with staff manners and customer service. Additionally, there are concerns about members leaving sweat puddles on equipment and not re-racking weights, which can affect the overall hygiene and safety. With over 2,400 locations, Planet Fitness aims to provide a convenient and motivating space for people to get moving and achieve their fitness goals.
Its the cleanest I've seen it since this new employee came on board! Worked 12-11-2025 manager make note and give kudos 👏
November 2025
Curt at the front desk was amazing. I usually go to the west boylston location but his enthusiasm and sense of pride in his job is making me consider my home location
August 2025
Clean, friendly staff and great selection of equipment
