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November 2023 by Carol Gallagher
Johnny and his crew took care of us when we had car trouble on our way out of town for a long weekend. Johnny got us in immediately, explained the problem, fixed our car and got us on the road again- all for a very reasonable price! We were so lucky to have found Perro’s. Johnny was amazing. Highly recommend this place!!
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August 2022 by Briana Eaton
Worst experience ever very un professional same way I brought the car the same I received it a good sweet talkerService: Transmission
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June 2022 by Megan Shaw
Getting into an accident is a stressful event. From the start, John was professional and thorough which helped ease my anxiety. He walked me through all the repairs and kept me informed each step of the way. During the last few months there have been shortages of auto body parts as well as long wait times for shipments. John went above and beyond to find all the parts needed. He also made sure all the issues were addressed and fixed properly. He worked directly with the insurance company and adjuster so I didn’t have to which took that stress off me. My car was brand new and when I got it back, it looks like the accident never happened. I’m very happy with the repairs and grateful for John’s help.
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June 2022 by Jane A.
My car was involved in a parking lot hit and run. I brought it to Perro's not knowing what to expect. they took care of everything from start to finish. John Perro dealt with the insurance company, advocated for new parts where needed, repaired the car timely, and detailed it before I picked it up. my car looks brand new!! we are extremely satisfied with Perro's service. this shop is reputable, fair and knowledgeable. happy customer here!!
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May 2022 by Austin Gratiano
John is extremely knowledgeable and good at what he does. He makes sure everything is perfect and correct. Highly recommend JohnServices: Electrical
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April 2022 by Alex Kachajian
I was with Mr Perro while he was working on my car, I can tell he has a passion for his work and he got my car looking brand new again, highly recommend if you want good work done. He got the work done in a timely manner and got it done with the insurance company easilyService: Body & Trim
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August 2021 by Andrew Green
I bought a pre-owned Lexus from John over at his shop in Auburn (also named Perro’s). It was the smoothest car buying experience I’ve ever been a part of. However, the car that I bought refused to start one day. I had the battery tested & the battery wasn’t the issue. I asked John if I could have it towed to this shop in Worcester to be looked at. He said yes & I arranged the tow. After having it looked at by a friendly mechanic named Dan for about an hour or two, the car was fixed (electrical issue) & John did not charge me for this service. I highly recommend anyone go to this repair shop. I also recommend anyone looking to buy a car to go to his store in Auburn!Services: Electrical
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July 2021 by Allan Richards
I've never had a bad experience. Johnny and Danny are the best guys in the business.
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March 2021 by John Fresolo
Johnny Perro is very knowledgeable about all cars, foreign and domestic.I encourage people to go there with any car problem/repairs...
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January 2021 by Elizabeth Irwin
John and his team made a bad situation better. My car died for the second time in a week when Perro’s got the car from AAA. Within the hour John had called with an update, and assured me that he would find out what’s wrong. He made sure my car was running to the best of it’s ability before giving it back to me. Very friendly and a pleasure to work with. Will use his services again!
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December 2020 by Juli F.
If it was an option, I would give this place negative stars. My mother called recently for service and the owner (John) stated that he couldn't "deal with her" (my mother wanted her headlight fuse checked) because he was doing payroll. SO RUDE!! Do not give this place your time or money!!
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June 2020 by life360 change
Work was done quickly highly recommend. The owner is a good down to earth guy understands people and is willing to help out. It's a place I keep coming back and recommend to my friends.
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April 2020 by edward czyrklis
Johnny was really helpful, very informative and would recommend. He had me in and out of the shop in no time and the work they do is fantastic. Really went the extra mile to explain and ensure that their shop does the best work and it shows. Even called me after the fact to make sure I was good. Would highly recommend.
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March 2020 by Chris Z.
I was impressed by my recent repair job at Perro's. This was my first time having service done here by this family business that has been an institution in our fair city for decades! Johnny Perro let me know some things about my car as it's "new to me". That it had been in an accident, the body work was meh, and I truly felt I could trust that there was no hidden agenda for him telling me other than building my trust in his business. Additionally, besides repair, body work and he got me a great price on 4 new skins! It took a little longer than I expected, but I feel the price I paid for all the work he did was a great value. Ps. I don't give 5 stars ever... it is my opinion that everyone has room to improve. So saying that 4 stars is my best. Tell them I sent you :)
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March 2020 by Megann Carrion
I have been coming here for the past 2 years now, and I am never dissatisfied. Johnny and the guys make sure to take care of my car from bumper to bumper. Never have I had him over charge or have me do anything that is not necessary. I have found my permanent
