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January 2024 by Azim M.
I recently visited Percy's Appliance Store, and I can't express how impressed I am with the outstanding service and product selection. Nick DiBenedetto was incredibly knowledgeable and went above and beyond to help me find the perfect appliances for my home. The store's atmosphere was inviting, and I appreciated the attention to detail in showcasing their range of top-notch products. From start to finish, Nick provided a seamless and enjoyable shopping experience. I highly recommend Percy's for anyone in search of quality appliances and exceptional customer service.
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December 2023 by Melissa B.
Excellent customer service, merchandise, and availability of product. Rick, our sales person, was so knowledgeable, patient, and helpful. He saw our sale through from start to finish, even following up with a phone call after we received our order to check to see that everything was ok. We will absolutely order from Rick and Percy's again.
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October 2023 by Kim
We've been to Percy's many times to get different appliances. They are always helpful but not pushy. The latest time we picked up a Bosch dishwasher from their outlet section with Jeremy's help. They always have good discounts there on new stuff with slight dings. Never had any issues at Percy's and will keep coming back.
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October 2023 by Tom Carrigan
I've purchased appliances from Percy's many times since I bought my first home in 1979. The shopping experience has always been pleasant, the staff always knowledgeable, and the products were as advertised. The only time I remember any trouble at all was when a manufacturer was not forthcoming with a rebate we were promised. Our salesperson at Percy's took up our cause and the problem was resolved relatively quickly. I would tell anyone you can expect good service from knowledgeable people at Percy's.
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October 2023 by Kristen Peterson
We had a great experience purchasing a new dishwasher at Percy's. Dave Brown was very knowledgable about products and was able to show us comparable items both on the showroom floor and in the outlet. He was able to explain the differences in models and help us find the best product for our needs. He was patient as we navigated the whole process with an active child in tow. Additionally, Percy's had a great chef working in their model kitchen providing FREE yummy food to everyone in the store. Our only complaint about the whole process is that they are not open on Sundays.
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September 2023 by patrice lyons
Fantastic service right from the start! What a great experience buying appliances from Percy’s is. The salesperson, Jeremy, was attentive and insightful. He guided me through the tough purchase of having to replace EVERY appliance in my kitchen! With over a quarter of a century of sales experience, Jeremy understands the importance of good customer service. My appliances came within a week and the delivery people were on time and communicative throughout the entire process from appointment to actual delivery. My refrigerator would not fit through the doors, so all doors were promptly removed, then replaced carefully. You can leave your worries at the door when you enter Percy’s, you already made the best decision to purchase there! Thank you, Percy’s!
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September 2023 by Elaine Trutor
We recently needed to purchase a new washer and dryer as well as a new dishwasher. We decided to go to Percy’s once again as we’ve had good experiences with them in the past. Jeremy was very knowledgeable about the various appliances that Percy’s offers and we decided to purchase a Bosch dishwasher to replace our old Bosch and G.E Profile washer and dryer. He took the time to explain all the various features on each item and made the purchasing process go very smoothly. Thank you Jeremy!
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September 2023 by Dan Ducas
Our dishwasher recently decided to go kaputz so we went to Percy's knowing their reputation and previous positive purchasing experience and they did not disappoint. Rick was super helpful and knowledgeable in the products that they carry and we ended up going with a newer model of the same Bosch that was in our house when we moved in. Highly recommend, especially if you like to keep things local.
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August 2023 by Mariela Qirici
Rick Medeiros is the product specialist that I always ask for as he is very knowledgeable in the technology of all appliances they carry and able to help me make informed decisions on purchases. I recently bought dishwasher and range and am very satisfied with the experience. I have bought various appliances at Percy’s over the past 3 years and have always had a wonderful experience. Best appliance store in the area.
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August 2023 by Jessica Oberg
I recently purchased a dishwasher from Percy’s. This is one of many appliances I have purchased from them over the last several years. They are my go to appliance store. The customer service is exceptional! I know when I call with a question I will speak to someone who will give me an honest answer. I ended up using their recommended plumber to have it installed and I am very happy with the service. I will definitely be calling them to do additional work at my house.
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August 2023 by Alicia Majeau
I went to Percy's looking for a washing machine for my newly purchased house. As a first-time homeowner, I was a bit overwhelmed by the idea of buying appliances, but Gina made the process not only painless but even pleasant! She was so friendly, patient, and informative and helped me find just the right machine at the right price point for my budget. Delivery was seamless and timely, and I love that they were able to work around my hectic schedule. I will definitely go back to see Gina for all my future appliance purchasing!
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August 2023 by Deborah O’Neil
I have purchased 3 major appliances from Percy's recently, most recently a new Bosch 800 dishwasher. I was looking for a high end, very dependable dishwasher and Jeremy walked me through the options on 3 different models. The Bosch 800 had me sold with the new drying feature, the upgraded, beautifully designed control panel and the incredible sturdiness of the machine -- which is obvious when you open it.Over the years I have shopped at all the big name chain stores for appliances. Now that I have Percy's nearby, I will never go to one of big box stores again. You cannot beat Percy's for customer service, the incredibly knowledgeable and helpful staff, fast and perfectly executed delivery and just the overall sense that you are working with a company that knows you and will take care of you.Can't wait for my new Bosch to get here!
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August 2023 by Jon Place
We came in on Tax Free weekend in hopes to find 2 new appliances and a good deal. We got that and more! Gina W was extremely patient and helpful as we selected our items. She also was amazing with our children and their friend who were thrilled to spend the afternoon shopping for appliances! Thank you Gina and Percy’s for your great service and helping us select a Bosch dishwasher and Frigidaire Frig!
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August 2023 by Dick Adams
Bought a dishwasher on a very busy Sat. Our sales rep. Rick Medeiros was extremely easy to work with. He greeted us very shortly after we arrived, showed us both the outlet and floor models. He allowed us time to look around and talk. He then came back and showed us the features on the dishwasher we chose. Could not have asked for better service or easier transaction. Always pleased with Percy's service.
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August 2023 by Gail Markiewicz
I bought a new dishwasher from Percy’s this past weekend. It was my first dishwasher purchase. I worked with Jeremy Nork. He was great, and made the process easy. He really knew the Bosch products inside and out. We bought our stove and refrigerator at Percy's a few years ago. I won't go anywhere else now. Thank you Jeremy!
