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December 2023 by Manuel Dufresne
Great service and very friendly. Joe and Claude stayed late on the day before Thanksgiving, right as the shop was closing, to help with a headlight issue that I needed to fix before a long night drive. I really appreciated them going the extra mile to help out.
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December 2023 by Francis Smith (Lucky Stone)
Very helpful staff. Even when you know what you need, it's good to talk about options.
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November 2023 by Brandon W.
I went in on Sunday night about 7:30 to get lights for my car. One of the employees said I needed 6 lights. He got me some of the lights he said he didn't have all the lights in stock . I bought the lights he had in stock. However he was unable to put them in since the store was closed by that point. He said come back tomorrow (Monday) and someone will be able to install the lights. I went in after work. I saw one of employees from the previous night. He said he wasn't working so he told me to go another employee. I went the other employee he said he doesn't install lights. He said the "mechanic" can install them. As we were walking out he was mumbling and sighing as if I inconvenienced him by asking him. He said something about he might have to remove my bumper and tires. Why would you have to do that? When he was done he went back in the store without saying anything. I went to close my hood and noticed he left the burnt out bulbs inside of the hood.
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November 2023 by Sandy Hall
Claudenny was a huge help with obtaining the parts and tools needed for my exhaust manifold repair.Thanks Claude!!!Sandy Hall
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September 2023 by Estelle Mel
They helped with me car issues. I couldn't get the oil dip stick out to check it and oil cap was also stuck.
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August 2023 by Doug Clark
Absolutely great experience had Jason the assistant manager help me with a code for check engine light and then installed a back wiper for my girlfriends car after I was told at 2 other auto parts stores that it was only available at the dealership, Jason was like no I got you and saved the day, O’reilly Auto parts just gained a life long customer, thank you so much Jason for saving the day and as for O’Reilly auto parts, you should consider making Jason Manager and not assistant manager
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August 2023 by Bob Spencer
Start labeling your parts correctly. There a multiple different driveshafts don’t label it just drive shaft
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June 2023 by Chris Parker
Awful parts for professional use.Put a part in in Monday and it’s usually junk by Friday.I handed them a stack of labor claims once and they were thrown in the trash from what I was told.Then when I asked about they avoided the issue for about 2 years. Then I spoke to the regional manager.Said he would come by to talk to me about it. Believe it or not he never did.These kinds of stores should be used as a last resort. Absolute junk parts
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June 2023 by Daniel A
Waited at advance auto for 20min. Some guy behind the counter was on the phone and another just looked at me and walked to the back so I decided to go to O'Reilly's and as soon as I walked in I was greatest and helped right away. Friendly people.
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June 2023 by Chris S.
Good variety of products, slightly more expensive than the neighbors down the street.
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April 2023 by Corie W
Fast, friendly service. Very helpful and knowledgeable.
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December 2022 by William Arbuckle
Evryone in this Auto Part store is awesome. Knowledgable, friendly and efficient. The best auto part store on Grafton Street, period.
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August 2022 by Cynthia Pacheco
Jason, the assistant manager, threw my receipts at me; had no intention in helping me out to provide a customer service satisfaction. He did not explain any of what needed to be done or tried to help me resolve my issue. I left in tears & felt discriminated.
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August 2022 by Preston Peterson
Great service friendly staff nice and clean store Great variety of products items for all your automotive needs check them out
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July 2022 by Matthew Burns
Jason is the best, most hard-working m*********** in this place