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“I visited the nursery in search of a particular plant, which the owner said she would get for me. She called me when it arrived but it was too big (my fault, I didn’t say how big). I was surprised when she called couple of weeks later and said she had a smaller one, which I happily bought. This is what I consider personal and above-and-beyond service!!!”
“They had my mom’s birthday flowers delivered within 2 hours after the order was placed! The card had exactly what I had asked to be on it and the arrangement is beautiful. Great service, definitely recommend”
“Would definitely recommend this store. If you need anything in Lawn and Garden-ask for Andrew! He was very friendly and knows how to deliver excellent customer service.”
“I was there today and a guy name Carlos in the front took care me and I have to said, he was more than nice helping me and answering some questions. Thanks Carlos”
“This is a great Lowe's! I've had some bad experiences with others. I can always find someone to help me, people are friendly, approachable, and knowledgeable.”
6:00 AM - 10:00 PM
533 Lincoln St, Worcester
Nurseries And Gardening
“This rating is for the staff that work at Lowes in Worcester, MA. The Lowes company need improvement when it comes to how they want managers to handle their third party deliveries. That said, the staff that works at the Worcester store are terrific. After we had been bumped from the appointed delivery day, Jeremiah not only came through with a solid delivery time (that required talking directly to the person making the delivery) but also substituted a better quality product for us when he noticed that one item was no longer in stock. Jeremiah also called me three hours after the delivery was supposed to be made just to make sure the job was completed and done well. Bravo, Jeremiah. Berenice, a clerk at the Pro Shop entrance, was extremely helpful directing me to were to go and who to speak with. She also noticed I was quite stressed, turned to me and asked, "Do you need a hug?" Her hug made me smile and helped turn my day around. Thank you Berenice!”
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
Nurseries And Gardening
“The guys in the paint department could not have been more helpful explaining how to refinish our polyurethane steps and recommending tools and products we would need. Thanks for all the help!”