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10AM - 1PM 2 - 6PM
391 Shrewsbury St, Worcester
Mobile Phones
9:30AM - 7:30PM
129 Highland St, Worcester
Mobile Phones
“Friendly and honest service, bought an iphone including screen protector and case for it, great value for the price paid. Clear and reliable communication, certainly preferred place to have all your tech fixed in the town! Thanks guys!”
“Amazing customer service. Both the owner and his wife were super friendly and so helpful. They even threw in some extras for a great discount. My husband and I switched from a t-mobile family plan about 2-3 weeks and our service has NEVER been better. Trying to get my other family members to switch. We will definitely be back just for the amazing customer service we received. We recently moved out of the city about 30 mins away but will continue coming to this location for sure! We were welcomed back anytime for any reason. If you're looking for great service great prices and a variety of phones and accessories please visit cricket on lincoln st! 10/5 stars!!! Thank you both again! ?”
“I came here multiple times and it’s honestly the best phone repair in Worcester ! I 100% recommend, and I did not have to wait long, amazing service && awesome employees !!”
“Brought my grand daughters iPhone in to fix a crack on the back. The repair had a couple of set backs- I confess I was worried ( she is 15- phones are life and any glitch is a life crisis ?)Took a bit of extra time waiting for parts and people, but they couldn't have been more professional and not only got it done right but let her pick a new case by way of apology for the frustration.
I would definitely go back.”
“We were serve today by Fraebert Velasquez. He was outstanding . He provided service to my wife and me.He was excellent . I recommend him to everyone. Verizon is lucky to have him.”
“Due to a miscommunication on FedEx and the online shopping app wish this business received an unfair review that had nothing to do with their service. The employees here are very pleasant. When their is a miscommunication if you ask them about it, they are usually very knowledgeable and can explain the circumstances to you. Very friendly. Good service. Well recommended.”
“GREAT customer service. The manager Luan was phenomenal. He was so helpful, patient & kind. Got my new phone transferred and found old pics I couldn't locate. 10/10 recommend this store.Thanks Luan”
“Broke my phone and called into Hector at this location. He walked me through all my possibilities over the phone so when I got in id have what I need. I ran into some issues with my account but Hector got me through every step even though I had to leave and come back he was more than helpful the entire time throughout the day. Highly recommend Hector and his coworkers at this store they did everything they could and then some.”
“The people at this store were very knowledgeable and were able to help with account changes and phone ordering. I've been to this store before and have always referred friends here.”
“Rep Aniya, showed me today that that store will be in responsible hands. Good communication, great patience while contacting and speaking to multiple agents over the phone in order to successfully complete my transaction which was somewhat less simple than usual. She requested assistant from her peers when needed & di provided an overall A service.”
“Ok I was at the phone store the other day and when I say these guys where the most professional people I ever met like the way they treated me and my dad with so much respect”
10AM - 8PM
537 Lincoln St, Worcester
Mobile Phones
“On the 28th of December my phone broke and had to have a new phone sent to me from my insurance. I received it the next day and thought I was set, however I couldn't get my Dexcom 6 blood glucose monitor off my old phone due to the fact the touch part wouldn't work and the bottom half was black. I went to the T-Mobile store at 537 Lincoln St. and was helped by the entire staff, Elsa, Shaq, Mike and Gabriel. i was there for close to 2 hours with each one of them doing everything they could think of to help me try and retrieve my information and delete the app from my old phone. I eventually got to use a wireless mouse to do this, again with the help from each of these employees. This was extremely important to me due to health reasons as well as customer service above and beyond the call of duty. Not only have I ALWAYS spoken highly of Sprint/T-Mobile, but the people at this specific location are the greatest I have ever come across.”
9:30AM - 7:30PM
333 Grafton St, Worcester
Mobile Phones
“More like Jiminy Cricket Wireless Authorized Retailer! I say this because of the wonder this establishment produced for me. To start I should be clear! THIS IS NOT A RESTAURANT! Also! THIS IS NOT AN FOOD STORE FOR EXOTIC PETS!! Confusing I know, but trust me when I say this is probably a useful store. I've been hearing that people have been talking about getting telephones a lot recently and I have good news for you! I think this place sells those specifically! I say I think as I wasn't able to go into this aforementioned phone arena. They were closed when I walked by, but they do have windows in the front that showed some of their products. I mean I couldn't see it too well as I was across the street. But I think they sell phones! I don't know if they are the best phones, but I do know that there is a standing mailbox outside of it which is pretty darn helpful!So whether you have something to mail or you want to look and see if this store has phones for you, there is no need to "Wish Upon a Star" you can just come to Cricket Wireless Authorized Retailer when they are open! Unless you just want to use the mailbox, in which case I think that's always open.Also when I was younger I learned how to draw Pinocchio from the VHS cover pretty good. I could only draw this and the cigarette man from Doonesbury. I was praised for one and got in trouble for the other. This sort of neutralized my thoughts on drawing as an activity for me.”
“Woke up to a phone that wouldn't charge. Verizon couldn't help me. Walked into New England Wireless and they were able to diagnose the issue and fix it on the spot! Super friendly and very knowledgeable. I'll be bringing my daughter in next to have them look at her phone.”
“I've been getting my phones here FOREVER! ONLY place I'll go..today showed why! Casey was AMAZING!! Great service and so knowledgeable great guy process was painless great phone great price in and out. HIGHLY RECOMMEND”
“Most of my experiences getting a new phone and plan have been nothing short of disappointing..Since I switched over to Metro Ive had nothing but helpful and patient advice all from yr sales person Aymen!! The guy knows his stuff and knows how to covey info to me so I feel good to go!! Thanks Metro!! Good job getting some real deal help on yr staff!! Aymen Rocks!! Metro Rocks!!”
“i came to the store for the first time and there were many people and i did not know how to sign in and the store specialist Mario helped log me in and was able to service me and my grandmother . Mario was kind and patient and spoke 3 languages . I recommend everyone for their internet mobile needs to this hard working man”
10AM - 7PM
388 Park Ave, Worcester
Mobile Phones
“My husband and I went into T-mobile last week, we were switching from metro. Reese the “manager” gave us false information. Set us up with the wrong plan. We were told the promotion we were signing up for was buy 1 iPhone get 1 free. Totally not the case. Reese put us on the essential plan instead of putting us on the magenta plan like we requested. THANK GOD for XAVIER For his professionalism and knowledge. Today he made things right. Thank you Xavier we appreciate you. In my opinion Xavier should be the manager of the store.”
“This Target is on-point. It's extremely well organized considering the volume of customers filtering in and out of here each day. The place is huge, offering options for things you didn't even know you needed until you started shopping here. The staff are helpful and friendly, if you can find them. The prices are what we all come here for, paired with a decent quality of all items for sale. This Target hits its mark on what it's designed to do.”
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“He was incredibly nice and helpful. He worked quickly diagnosed the problem in minutes and explained to me how to fix it if it happens again. I will be going back to him if I have other problems”