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August 2024 by John Latino
Never ever again.
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July 2024 by Pramod
Took great care of my Subaru BRZ when I was late on changing the oil and getting regular maintenance done. Would definitely come here again and more often!
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June 2024 by Edward Mott
Do not recommend having your car serviced here although they were friendly. It won’t excuse what they did to me. I brought my car in for a four wheel alignment. They told me they couldn’t adjust the rear because they couldn’t loosen the necessary hardware I spent additional money with my own mechanic to have the hardware loosened, although it was sometime in between Because they were telling me I had to replace my control arms which would cost me $800 so I had to find a different way to resolve my problem. I had my mechanic loosen the hardware necessary so they could finish the alignment when I called to make an appointment to have the rear adjusted, they told me I would have to pay for another four wheel alignment in full.so now I’m up to $200 between paying for the alignment and paying my machanic for this four wheel alignment.now they want me to pay another hundred dollars for a 4wheel alignment because they have to hook my car back up to the machine . This is totally bogus. I used to be mechanic in the early 70s if I couldn’t finish a job I did not charge the person for something I couldn’t do.i paid For a four wheel alignment and only got half the alignment. This is unexc usable. I would not recommend these people to anybody, to be honest. I don’t even know how they’re still in business. If this is how they conduct it. ??? just to be clear, I will let everyone I know about my experience here. I’ve even left a review with the Better Business Bureau. I hope my efforts are worth it.
In response to your comeback, the bottom line is I went in for a particular service. I got half the job and paid full price. I understand there can be unforeseen circumstances that may prevent you from doing what you had to do, but if you only do half the job I should’ve paid for half the job I don’t question your loyalty or workmanship to your customers, I only question why I was charged full price for something you couldn’t complete!
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May 2024 by Johnny B
We are lucky to have this garage nearby. Great work and great people. Very helpful and always give you real advice. They even call you and give you updates and tell you how the work is going and if there are any problems before they complete the work.
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March 2024 by Mary Brosnan
Gardner automotive is my place to go for my car. They are always helpful and efficient. I trust them emphatically with anything I need.
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February 2024 by S
State inspection done easily and they were able to squeeze in time for fixing my tire. Very kind and professional!
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January 2024 by Aashish Aryal
This has been my go to mechanic now and last week I took my wife's car for an oil change, I hadn't got a chance to clean the floor mat of her car, and guess what they cleaned that too.
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November 2023 by Ryan Frerichs
Awful experience. Had them replace the brake and rotors. After, when we used the e-brake, it locked up on one tire so we brought it in. They tell us it needs calipers replaced for ~$400. They replace them and next time the e-brake is used it gets locked up again. They say it needs a cable replaced for $200. After noting that the calipers likely never needed replacing as it did not fix the issue, the employee refused to repair the cable because I "had a problem with their diagnosing ability". Absolutely ridiculous.Service: Brakes
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October 2023 by David Fisher
Gardner Automotive is one of the most honest mechanics around. They always do a great job and are super friendly.
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October 2023 by Louis Garcia
The best service in Worcester...friendly, fair pricing, and well done work. They are our go-to mechanics for all of our needs.
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October 2023 by Nick Zwirblia
Time and time again they help this elderly disabled man. .i dont think they realize how grateful i am...there grt people..honest and fixing my car on friday...thank you...
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September 2023 by Arafat Ahmed
I do believe that their mechanics are not expert and confident enough regarding their jobs. I took an Infiniti FX 35 2008 to change the blue headlights as the car failed the state inspection. When I bought the car from a dealer of a Newyork I found the car had blue headlights although it passed NY state inspection. I guess the previous owner fixed it to have some fancy experience with his car. In Gardner, the mechanic after inspecting the car was totally scared and said that the car has after market headlights and he can not touch or do anything there. He just surrendered instantly. I was shocked to see and this place is a AAA approved garage with ASE certified. How can they are so inefficient and scared to do anything on that. Even other low quality garages also told me at least they can change the headlights. With so many high ratings in google, Facebook, and certifications I just found them totally numb and helpless in this situation. Later on I went to Premier Auto which was located on the same road and have the same ratings like them, they solved my issue by changing the HID bulbs. Yes they said the wirings were not properly fixed but they did their best whatever they could. As a car owner you always want a high rated mechanic to solve your problem, not to say you ? we can't do anything.
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September 2023 by Josh Lopez
Horrible!!!!! AVOID AT ALL COST!!!
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September 2023 by Yar Ayuel
Worse place ever. Rude to customers. Refused service for some customers.
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September 2023 by Jeff Frysinger
Great service and trustworthy
