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December 2023 by Michelle M Miles
Friendly and helpful staff. Prices of household cleaners are better than grocery stores. Big variety of the most popular brand name products.
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November 2023 by Jay Reed
They’re rude over the phone and when it’s time to cash out they take their sweet time getting to the register.
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June 2023 by Maria V
Good place. Shopping. ?...
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January 2023 by bridget vazquez
The BEST family dollar store in Worcester Ma hands down!! Always clean and well stocked. Polite staff every time too.
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January 2022 by tyler wills
This is a decent store , very pleasant staff, one of the women helped me look to find" Aunt" birthday card ,unfortunately they did have " Aunt" cards but not the exact one I'd wanted, but extremely low on them. This store has a lot of good odds& ends stuff at the function of the cost. Got want I came & needed , no problems , love this place , convenient and easy ! ?
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January 2022 by Phyllis Hopkins
Why have store hours posted on the door if u r not going to stay open until that time I think u need to check your employees u r losing money by them closing the store before closing time ill never stop back there again
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June 2021 by Ash-UnicornYT GachalifeCandy
I love going to family dollar.
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June 2021 by Liliana Rudman (Liliana)
Love it it’s amazing there the people are nice and kind
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June 2021 by Rosaura Castro
VERY NICE AND CLEAN, EVERYTHING VERY ORDERED AND THE CASHIERS VERY FRIENDLY.
THANK YOU.
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March 2021 by doris vincente
Excellent service
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February 2021 by Karen Almeida
You can find what you're looking for the people are nice and polite
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January 2021 by Karen Sharpe
They fix the store it's alot better now
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December 2020 by Michael Legere
I love this store specifically! I’ve been to family Dollar’s all over the place. The store is not the biggest family dollar around and it’s not even the biggest in Worcester. There is another one in Worcester that has everything you can imagine and more. It’s the employees that keep me coming back to this location. Every single one I've met is amazing. Whoever does the hiring there should be very proud of themselves. I have never had a bad experience at this location no matter who is assisting me. I have even become what I would call friends with the employees. Just when I thought the customer service couldn’t get any better, I met the newest employee at this location yesterday 12/05/2020. Her name is Tricia. I needed to go back to the store today to get some icemelt. I ended up getting 120lbs. Each bag weighs 6 pounds. On my last trip out the door, I was taking three at once. I was going to put the cart back myself because I am able to one hand 60 pounds of icemelt. I was not struggling but Tricia was so amazing that she got out from behind the register and returned the cart to its little cart corral for me. I had it all under control myself and was more than able to put the cart back without dropping everything but I was so touched by her level of customer service. Every employee in there is top notch. Tricia Is an excellent addition to the team there and I just wanna make sure that her extreme active customer service hopefully makes its way to the ears of the store managers. When I was getting all these bags of ice melt, she hadn’t learned how to use the quantity button yet. I’m horrible with names but there was this female brunette employee Who has been there for a long time and is an amazing person as well. She stepped in immediately and helped teach Tricia How to use the button and I even heard her relaying information on when the appropriate time are to use the button. I’m not sure if that is a job function of hers to train new employees but good on both of them. Good on that more senior employee for taking the time to help Tricia Learn new register functions and relay proper store policy rather than just doing it herself. Good on Tricia For showing such a willingness to learn her job and good on her for her amazing customer service! There are so many others that have really been amazing there but I am absolutely horrible with names. My memory isn’t the greatest from my years in the military.
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September 2020 by Heather LaJeunesse
Everything is very neat and organized in this store.
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September 2020 by Arlene Alicea
Very clean and organized compare to others. Staff is really nice.
