“I came here multiple times and it’s honestly the best phone repair in Worcester ! I 100% recommend, and I did not have to wait long, amazing service && awesome employees !!”
“Broke my phone and called into Hector at this location. He walked me through all my possibilities over the phone so when I got in id have what I need. I ran into some issues with my account but Hector got me through every step even though I had to leave and come back he was more than helpful the entire time throughout the day. Highly recommend Hector and his coworkers at this store they did everything they could and then some.”
“Andrew came out to my home in hopes to repair my 65” Sony tv. He quickly detected it was the motherboard that blew and told me that it would be cheaper to buy the exact type of TV but a different brand. We went to purchase the TV , he helped me bring it in and set it up. He was super reasonably priced and just a genuine guy. I would absolutely, positively use him again and highly recommend Andrew to anyone. Thank you Andrew for being so awesome!!!”
10AM - 8PM
537 Lincoln St, Worcester“On the 28th of December my phone broke and had to have a new phone sent to me from my insurance. I received it the next day and thought I was set, however I couldn't get my Dexcom 6 blood glucose monitor off my old phone due to the fact the touch part wouldn't work and the bottom half was black. I went to the T-Mobile store at 537 Lincoln St. and was helped by the entire staff, Elsa, Shaq, Mike and Gabriel. i was there for close to 2 hours with each one of them doing everything they could think of to help me try and retrieve my information and delete the app from my old phone. I eventually got to use a wireless mouse to do this, again with the help from each of these employees. This was extremely important to me due to health reasons as well as customer service above and beyond the call of duty. Not only have I ALWAYS spoken highly of Sprint/T-Mobile, but the people at this specific location are the greatest I have ever come across.”
“I was looking for a place to make a print from a negative and found this place. They were super friendly and made the prints while I waited. Great customer service!!”
“Great selection of furniture but Theresa was amazing. She really took the time to explain everything to me and answered any questions I had with an honest answer and a smile. I called with a question about my order after delivery and she knew who I was and was ready to help and had a plan of action. I appreciate employees like her! Thanks again!”
“More like Jiminy Cricket Wireless Authorized Retailer! I say this because of the wonder this establishment produced for me. To start I should be clear! THIS IS NOT A RESTAURANT! Also! THIS IS NOT AN FOOD STORE FOR EXOTIC PETS!! Confusing I know, but trust me when I say this is probably a useful store. I've been hearing that people have been talking about getting telephones a lot recently and I have good news for you! I think this place sells those specifically! I say I think as I wasn't able to go into this aforementioned phone arena. They were closed when I walked by, but they do have windows in the front that showed some of their products. I mean I couldn't see it too well as I was across the street. But I think they sell phones! I don't know if they are the best phones, but I do know that there is a standing mailbox outside of it which is pretty darn helpful!So whether you have something to mail or you want to look and see if this store has phones for you, there is no need to "Wish Upon a Star" you can just come to Cricket Wireless Authorized Retailer when they are open! Unless you just want to use the mailbox, in which case I think that's always open.Also when I was younger I learned how to draw Pinocchio from the VHS cover pretty good. I could only draw this and the cigarette man from Doonesbury. I was praised for one and got in trouble for the other. This sort of neutralized my thoughts on drawing as an activity for me.”
Open 24 hours
973 Main St, Worcester“This is a great store staff over there is well groomed and helpful for customers. I found all my things a one place have very good hot food . I must recommend all my friends to visit that store .”
8AM - 10PM
529 Lincoln St, Worcester“The staff are always friendly and helpful.
The store is always clean, well organized, and well stocked.
The quality of the store brand items is always good.
I have been using the parking lot pick up service for several months now and I love the convenience of it. (It’s great that I’m not going into the store as much but only because I would buy way more than when I order ahead online. I also get to take my dog Moxie with me to pick up. She always loves a car ride. :-)”
Open 24 hours
1326 Main St, Worcester“The man and woman that run this store are the sweetest people ever! That are always quick to greet you with a huge smile and ask where you've been if it's been a while. I thoroughly enjoy my 711 trips ”
“My girlfriend and I have been coming to them for many years. And will continue to go to them for many, many, more. We have bought so many items from them from TV's, furniture, stands, games systems, and other electronics. We have never had a problem with them on anything since we've been with them my only issue is that I wish they would know me by my name but Everytime we go there she is always putting the items in her name and I do the paying right now I have been paying for a PS4 and I'm almost done with the payments.”
10AM - 7PM
517 Main St, Worcester“Most of my experiences getting a new phone and plan have been nothing short of disappointing..Since I switched over to Metro Ive had nothing but helpful and patient advice all from yr sales person Aymen!! The guy knows his stuff and knows how to covey info to me so I feel good to go!! Thanks Metro!! Good job getting some real deal help on yr staff!! Aymen Rocks!! Metro Rocks!!”
Open 24 hours
409 Park Ave, Worcester“I was pleased and surprised at what an comprehensive selection of Japanese snacks they carry. This might be because they are located directly next to Wan Wang, a Japanese restaurant. They also carry canned Bubble Tea. Other than that, it was a tidy, average, well stocked and faced 7-Eleven. I would have given 5 stars, if I wasn't made to feel I was interrupting a conversation or a phone call when I needed to be rung in. Also no cashier at this location has ever smiled or been engaging at all.”
10AM - 7PM
388 Park Ave, Worcester“My husband and I went into T-mobile last week, we were switching from metro. Reese the “manager” gave us false information. Set us up with the wrong plan. We were told the promotion we were signing up for was buy 1 iPhone get 1 free. Totally not the case. Reese put us on the essential plan instead of putting us on the magenta plan like we requested. THANK GOD for XAVIER For his professionalism and knowledge. Today he made things right. Thank you Xavier we appreciate you. In my opinion Xavier should be the manager of the store.”
Open 24 hours
1442 Grafton St, Worcester“I come here all the time, the folks here actually care especially the Caucasian lady with black hair who I met today (Sunday, Feb. 20). All around truly a good person. Felt like she was family and put a smile on my face after a lot of bs I've been through. Didn't get her name but she's good people. I really appreciate you guys here.”
10AM - 8PM
49 Park Ave Ste 2, Worcester“I had a great experience with this store and team. I had a very unusual situation with my father (who doesn't live in my city) that required in-person help from T-Mobile to get a physical SIM card ASAP and I'm so glad I chose this location. Their service was a slam-dunk.
I was able to:
- call this store right at opening and get someone on the phone who understood my problem and help me decide if this was the right course of action
- get expert caution/recommendation from the staff to help them help me by getting my family member pre-added to my account (because they knew exactly what problems I would face if I didn't help front-run the issue immediately)
- get a callback from them after my father had arrived
- get patient help from two staff members who carefully and calmly navigated my somewhat complex problem and unusual nature of my account
- have my father walk out with a working phone and a callback (on the proper T-mobile line) prior to his departure so that I knew he was OK
On this particularly busy day I literally would not have been able to handle the extra help needed for this. Without knowing what team I would need to count on, it's hard to express my initial apprehension and then how relieved I was that I got knowledgable and efficient help on par with some of my best IT enterprise partners with whom I have ever had the privilege of working.”
Open 24 hours
121 June St, Worcester“It's a great store to have next to you alot to choose from and coffee is good. Slushy machine and hot pizza and nachos some items are reasonable price but some like meds are high prices also need to fix hours of store being open 24 hours cause it's not it's open to 12 pm all week”
Open 24 hours
2 Blackstone River Rd, Worcester“The kid Jacob along with the gentleman Alex are tremendous people and tremendous employees as far as the owner goes I can't say enough awful things about him.. but it's a great store”
11AM - 7PM
529 Lincoln St, Worcester“This Target is on-point. It's extremely well organized considering the volume of customers filtering in and out of here each day. The place is huge, offering options for things you didn't even know you needed until you started shopping here. The staff are helpful and friendly, if you can find them. The prices are what we all come here for, paired with a decent quality of all items for sale. This Target hits its mark on what it's designed to do.”
Open 24 hours
350 Greenwood St, Worcester
“Amazing customer service. Both the owner and his wife were super friendly and so helpful. They even threw in some extras for a great discount. My husband and I switched from a t-mobile family plan about 2-3 weeks and our service has NEVER been better. Trying to get my other family members to switch. We will definitely be back just for the amazing customer service we received. We recently moved out of the city about 30 mins away but will continue coming to this location for sure! We were welcomed back anytime for any reason. If you're looking for great service great prices and a variety of phones and accessories please visit cricket on lincoln st! 10/5 stars!!! Thank you both again! ?”