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October 2023 by Carmide Goutier
This was my second time getting my hair done at this salon and it was the worst experience. I arrived 9 minutes late to my appointment and had called beforehand to let Carla know, and during the call she had stated that she might not have the time to straighten my hair and do a trim and ended the call saying "we'll see". I had assumed that she was referring to the trim; I had already washed my hair prior to the appointment, which is why I was late because I learned from my first experience that my scalp was filthy after I arrived home. When I arrived I disclosed the fact that I had already washed my hair so to make up for lost time I told her to just apply conditioner and detangle. She applied the conditioner, but did not detangle my hair. When I got on the chair she told me that she only had time to trim my hair but not straighten, which made absolutely no sense since all that she could've accomplished in 9 minutes was the trim. She then told me that if I was not okay with that then I could reschedule. I then convinced her to just blow dry my hair and skip the styling and trim since I had driven an hour to come to her. She agreed, but decided to not apply any product onto my hair because that would require her to detangle my hair which she said she did not have the time for since she had a 2:00 PM appointment and my appointment was booked for 1:00 PM. So, she ended up doing the bare minimum and blow dried 75% of my hair. At that point I was already fed up. Her male stylist had a cancellation and kindly offered to finish up my service at 1:50PM since her next client was going to arrive. She was not even done with blow drying my hair, but she somehow thought that an hour time frame would have sufficed and said that it was my fault that she could not complete even 50% of the service. He ended up blow drying the section she did not finish and straightened and trimmed my hair. Carla was very rude and acted as if I was late by 30 minutes to the appointment. I was then charged full price for the appointment when she did not even wash, detangle or apply product to my hair. She has poor time management because you can't limit clients to one hour especially when I have very thick afro curly hair, which I know was the issue for her because she kept trying to find reasons to not style my hair. Clearly she does not service many clients with my hair type.Services: Hair straightening
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September 2023 by Carolina Borges
I’ve been to so many hair salons throughout life and with all honesty - CARLA IS THE BEST I ever had!! I HIGHLY RECOMMEND HER! She’s honest and extremely professional, never damaged my hair and as long as she does her magic I will be coming back. Thank you so much for everything you do!!!
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May 2023 by Renata Silva
I was really anxious because it was my first hair appointment in the US, but Carla did great and my hair also came out super healthy!
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October 2022 by Mymy
Great Job,I was so happy for the results.My hair so soft and beautiful. Her dresser so nice and gentle.Her fashion with her job is beyond.Thank you Carla.Highly recommend.?????
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September 2022 by Karla Pena
First time here was 12/2021. Been going there ever since! I love this place. My stylist is the best. Carla is such a sweet lady. Shes never done my hair but they are all amazing. I see her interact with her clients. She has a great business.Service: Hairstyling
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August 2022 by Liz Codd
Carla and her stylists are amazing! I witnessed not just my own but multiple miraculous hair makeovers happen in the space of a morning... their "hair botox" treatment is life-changing, highly recommend!
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July 2022 by Delfina Serrovalle
Thais did an absolute amazing job by relaxing my hair. She’s very sweet and great professional. I’m very happy with the results and she was caring at all moments. Highly recommend!!!
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February 2022 by Kay
Great job my hair was soft and manageable after
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November 2021 by Lilac Blossom
Came across this gem, and I regret not finding it earlier! Excellent service, professional hair dressers and very nice, warm and friendly! Thais did an excellent job with my hair, she pays so much attention to detail, it's fantastic!
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October 2021 by Minimimi Mimi
They were very nice and very fast. Was in and out in less than hour. Will be going back for coloring.
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July 2021 by Yesenia Suero
I loved it Carla the owner is a very nice person takes her time made my hair look alive omg I loved it thank you Carla great job awesome job ????
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July 2021 by Michelle Mathews-Marotta
Carla knows everything about curly hair. I have fine curly hair and she cuts it perfect. Highly recommend!
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June 2021 by deirdrea dotson
I always leave happy with the finishing results. They are true professionals ❤
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March 2021 by Leen Back
Carla was thoughtful and precise on the amount of care and love she applied to my hair. When I walked in this morning to begin my process I did not feel great about myself. I left with tears in my eyes out of joy on how good I felt. Carla’s hair studio is a hidden gem within the city. Carla and her team are truly experts and are amazing at what they do. I can not thank Carla enough for giving me more than just fabulous hair today.
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February 2021 by Michi Boo
Hair professionals who care about your hair and provide you with the best advice to ensure you have healthy and beautiful hair.
