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February 2024 by Lisa T.
some of their items are reasonable, but some are very expensive. Their pints of ice cream are exorbitant.
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May 2023 by Nate N.
Store is disgustingly filthy almost all the time. Floor today (4:30pm) was sticky and clearly not washed in some time (soda area, food prep area, all of it!). Soda machine was sticky as were all the cups under it. 2 employees sitting behind the counter. Walked out and may not be back.
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November 2022 by Jojo N.
This place is trash. Bathroom is filthy. Customer service is awful. Receipt paper at pumps never have paper. Store is also always closed and the pumps are under maintenance due to staff shortage. So frustrating to have to waste gas and time to find them always closed. Lastly the store never have SmartPay rewards promotional product in store...So the coupon expires because you can't use them. I wish giving negative stars was an option.
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October 2020 by Slobert S.
Many of you (my loyal followers) now know me to speak rather eloquently in terms of my debatably suggestive allegory through the vicarious visage that exists in Slobert S. Now that I have cleared the air let me first and foremost say that it may not be top quality food or drink, however, any patron of the establishment is not expecting so. Many of you may be asking right now, "But Slobert, what qualifies a gas station/convenience store as superior to the others?!?" The answer is simple, selection and customer service. This store is a centerpiece of the greater Lexington community and on any given Friday or Saturday night, groves of local heroin addicts are attracted to this establishment like moths to light. Do not, however, mistake my claims as complaints of any homogenous form. The crowds Cumberland Farms attracts only adds to the overall community oriented atmosphere. There is a magnitude of foods to choose from including candy, baked goods and drinks. It is unnecessary for me to elaborate further on the immense variety that thrives in this environment. This establishment is the kind where I can go in and be 24 cents short on my pack of menthols and the cashier will still sauce the pack my way, in other words the kind of place I like to make further business transactions with. In summary, I thoroughly enjoy the general atmosphere created here and find the selection of goods highly satisfactory and will suit anyone's needs. In terms of gas my opinion is scarce, price is not ridiculous, but could be lower. Every experience here is unique and your objective and wildest dreams will always be fulfilled.
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June 2020 by Doug G.
This store is not safe. I have been in twice recently. Both times, one of the cash register workers was not wearing a mask. I am disappointed that Cumberland Farms does not care more about the safety of its customers. Manager - pls let me know when you get serious about customer safety and I will consider going back.
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May 2018 by Phillip C.
This place is always filthy inside and out and they never keep up with stocking the food inside the place it's an embarrassment for the town of Lexington. The fuel prices are a joke you can go down the street about 3/4 of a mile to Shell and get fuel for almost $.20 cheaper typical big company just trying to fatten their pockets
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February 2018 by Anonymous A.
Came in at 10:50pm to order something, they said they close in 5 minutes. Pretty sure 11:00pm and 10:55 are not the same time.
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November 2017 by T P.
Don't go to this store to redeem any of the rewards you earn from their gas app. Don't try it on a Sunday afternoon like I tried yesterday. First the young clerk was higher than a 747 flying to Florida . He kept telling me I needed a coupon when it clearly said I just needed to buy a Pepsi product to redeem a snack. Then the older women wasn't much help either . It was like a bad d*** and dumber movie
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October 2017 by Informer B.
Was one of the only places I went to in town until I used their ATM which has a credit card skimmer or did, 9/14-9/26,. Yes FRAUD. This ATM isn't Citzens btw, and after "it" took the $ out of my account from the withdrawal I was trying to make (which, being no cash appeared, ended up being a nonconsensual deposit and gateway into "CARDTRONICS" & Cumberland Farms) they charged over $5 extra for having the privilege of using the machine, taking my pin, being able to see my account balance & access my checking, it began hitting my bank account for: 4 "balance inquiries" (each $2.50) As well as random charges from GULF OIL & Cumberland Farms. Aside from the first, most charges were small but continuous and left me w/ $0.00!! I spoke to two ppl who work there and things became contentious w/the second woman who, if you're a woman who goes to this place a lot, you most likely know who she is. Aside from the atm i'm not sure the place can get your info, but I urge you, please do not use that ATM or any other "ATM" @ Cumberland Farms in New England. Did my research which took all of 5 min,& saw this is rampant in Mass & Conn. This has been going on awhile & seems these things are all over the place, and my bank did not contact the police so for all I know it's still there. BC of this experience I haven't gone there since the day it happened. They lost a good customer & are part of a fraud/ID theft scheme that will cost them, and unfortunately us, a lot more.
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September 2017 by Ken W.
Good food and beverage choices, while you are getting gas. Low gas prices, too.