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“Everyone, at Worcester LCU, on Shrewsbury St., in Worcester, is extremely nice and helpful. I have been getting great information and service from Lucas Rivera, so I have a tendency to gravitate towards him when I have any banking, or need assistance with something specific. Lucas is very professional, pleasant, friendly, and always eager to help. Lucas is very knowledgeable, which makes it easier for me.Jane McKeon”
“I been banking here for a bit It’s always top notch customer service. John t. Is a big asset to this branch. He always goes above and beyond for me and actually everyone. He is the kind of employee that thrives off making sure customers leave beyond satisfied. Great job John keep it up !”
8:30AM - 5PM
301 Grove St, Worcester
Banks
“My experience working with with Heather and Baystate to obtain a mortgage was better than I could’ve hoped for. Heather and the rest of the team were extremely responsive and professional from our first correspondence to after we were settled into our new home. As a first time home buyer, I had a lot of questions throughout the process, and Heather was always happy to help. I’ll be sure to recommend this team to any friends and family that are in the process of getting a mortgage.”
8:30AM - 5PM
967 Grafton St, Worcester
Banks
“The staff were very helpful in my process of changing my name after getting married. Any time I've had a specific bank related question, I've immediately called or emailed this branch. I know I can count on them!”
“Amazing branch staff! My Wife and I could not be happier with the service that we received from Michelle and Tiffany during a very complicated home-buying process. These two exceptional professionals helped us meet some strict deadlines over the holiday season, allowing us to move into our home in February. Thank you, Michelle, and Tiffany, we're super happy with our new home!”
8:30AM - 4PM
55 N Lake Ave Room S1-820, Worcester
Banks
“I had an exceptional really informative zoom meeting with Sam about retirement. He was professional, compassionate and informative. I plan to connect with him again.”
8:30AM - 4PM
230 Park Ave, Worcester
Banks
“Excellent Bank ? is a small bank but with great proposals I opened several business accounts and so far I like it a lot. It's a shame it's not found in many places because sometimes you need access to banks in different parts of the state.”
9AM - 4PM
560 Park Ave, Worcester
Banks
“I’ve been with this bank for almost 25 years. They used to be Commerce Bank, after transition to Berkshire Bank they maintained most of the qualities I really liked about Commerce, primarily their hours - amazingly stayed open until 7pm - until recently… now they close at 4pm Mon-Wed, and 5pm on Thu-Fri. This Park Ave branch is open on Sat until noon but the downtown branch on Main St. Is not. Unfortunately, this change took place but for the most part, so do my banking online so it’s not worth finding a new bank. Syrian The woman who was the manager for the longest time was amazing, Mrs. Wilke (I believe?) I loved her! The new manager that took over was nice as well, but he has since moved on. I do appreciate seeing familiar faces there, several workers have been there for years but I’ve noticed a lot more change and turnover since it became Berkshire Bank. I’m not sure if this is related to the change in ownership or timing with the pandemic, etc.? Either way, they’re phasing out the things that remained “Commerce” now and it definitely feels like a new bank. I’m mostly indifferent but this is why I gave 4 stars instead of 5… the changes. It used to be a 5, the change in hours dropped it to 3 stars, but their new online and mobile platforms bump it up to 4. If they would only dispense $10 bills from the ATM or allow you to choose which bills you want (like another well-known, over priced, red-tape National bank here in America) I’d bump it up to 5 stars.”
9AM - 4PM
120 Front St, Worcester
Banks
“This bank is very good quality the ATM is very impressing if you are looking for different types of amount dollars and the quality of service inside is always the best very very polite and very nice to go if you looking for a bank I do recommend this one give it a try”
9AM - 4PM
386 Main St, Worcester
Banks
“TD Bank closed although states open on website. Next door Commerce was open. Though I have no account there Alma was happy to notarise my document. Which was a HUGE help. Thank you Commerce Bank!!”
“Today I stopped in to get some quarters, and I was met at the door by jay, who greeted me and welcomed me to the bank, helped me right over to an open teller who assisted me right away. The process could not have been easier. The teller (unfortunately I didn’t catch his name) was very professional and helped me very well.”
8:30AM - 4PM
278 Park Ave, Worcester
Banks
“As the founder of Pawsitively 4 Pink, I am thrilled to express my gratitude to Country Bank for their unwavering support over the years. From the tellers to the district manager, to the general manager, and even the president, the support we have received from every level of the bank has been tremendous.Country Bank is more than just a financial institution; it is a pillar of the community, dedicated to seeing both nonprofits and for-profits succeed. They understand the importance of giving back and actively support organizations like ours.However, what sets Country Bank apart is their recognition of the importance of every individual. They value personal connections and take the time to know their customers both personally and professionally. This personalized approach makes banking with them a truly rewarding experience.I would like to give a special shoutout to Shanti at the Park Ave branch. She is always engaging, warm, and willing to have conversations that may not always be easy. Her sense of humor and genuine care make every interaction a pleasure. The Park Ave branch wouldn't be the same without her.Thank you, Country Bank, for your continued support of Pawsitively 4 Pink and for being a bank that truly cares about its community and its customers. We are grateful for your partnership and look forward to continuing our relationship for years to come.Warm regards,MichelleFounder, Pawsitively 4 Pink”
8:30AM - 4PM
275 Greenwood St, Worcester
Banks
“The staff at this location is very friendly, personable and highly approachable. Everyone here is always willing and eager to help and answer any questions you have. I would recommend this location to anyone that is looking for a credit union. I also spoke briefly to Marleny C. Regarding some loan questions I had and she was able to answer my questions and provided information that was extremely helpful. You can tell she in knowledgeable in what she does.”
8:30AM - 5PM
500 Grafton St, Worcester
Banks
“Great and easy location to get to. Line was small and quick. I had a quick chat with the teller who was very sympathetic to my issues and said if there was anything they could do let him know. Pretty nice of them since I’ve never met him before. TD Bank has treated me pretty well. Give them a try.”
8:30AM - 4PM
153 Front St, Worcester
Banks
“Always get great service. Eugene, Kathy and the new gentleman are super helpful and will always greet you with a smile. They even know who you are by first name basis. Thank you for a great banking experience”
9AM - 5PM
301 Grove St Unit 1, Worcester
Banks
“I am soooo glad I joined this Credit Union... Was always engaged quickly and professionally. Mory Keita is such an awesome person...He helps me out with every situation spot on 100% customer service and professionalism. I recently came in and he helped me replace my lost card with no hassle...gave me some awesome and much appreciated swag items ( I was also rocking the workers beanie hat they sent me in the mail) and this last visit was another great experience of their in branch service. Very clean and organized location with a convenient cool ATM experience. A very professional place to help you manage and plan your finances. Thanks again Mory.....I got your card and number I will definitely reach out if I have any issues. Thanks again Mory and Workers Credit Union for all your help and support. (will definitely recommend to friends and family)”
“Gold star blv Worcester is by far one of the best locations. Adelina has helped with wire transfers and has being more then helpful figuring the fact that I didn’t have all the data needed for the wire so thank you.”
“I had been a member OF MCU for years and had a great experience, good people, take very good care of what I need, specially with Alessandra Ignacio, she gave me a professional help about what I am looking for. Thanks MCU.”
“Yoldy is wonderful at her job (and so stylish)! In fact, all the TD employees hired at this institution are highly competent, professional, and mostly pleasant to do business with. I am very sad to hear this TD branch will be closing, but I am confident that all these individuals will go far in life for their dedication to the highest quality work and professionalism.”
8:30AM - 5PM
430 W Boylston St, Worcester
Banks
“Great branch. Everyone is friendly and attentive. I’m very busy so it’s great they go above and beyond to make sure all your banking needs are dealt with promptly.”
“I have always received extremely good service! The staff is helpful and competent. My manager Alessandra is always ready to resolve any and all problems! I am very satisfied!”
8:30AM - 5PM
1227 Main St, Worcester
Banks
“Ms. Uyen Dang was kind, funny, helpful and efficient. Thorough in her explanation of different chequing accounts and was patient when listening to and answering my questions. She even walked me to the ATM to show me how to use the new ATMs to deposit a cheque!Other team members were also courteous and professional.This location has drive through services and free on site parking. Would recommend this location for your daily banking needs.”
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“Amer is amazing. He was very patient with me and help me with getting my first loan for a car. He explained everything for me and whenever there was an issue he was able to help me fix it. I appreciate the amazing work he did in helping. Thank you so much!”