Ballard Truck Center of Worcester is a family-owned business providing the best experience in the full-service commercial truck industry. Established in 1906, they offer parts, sales, service, lease, and rental. Customers are extremely satisfied with the work, describing the service as great and reliable. The parts department has great guys who are smart, decent, and friendly, ensuring same-day delivery to keep trucks rolling even during computer issues. The professional and polite staff are very responsive and provide a great service. While the shop can be busy, leading to longer wait times that make things tense, the quality of work is highly valued. The business is growing, adding on to its shop. It is a good place for truck drivers to make a delivery, with fast unload, though there are lots of trucks around. Customers would absolutely recommend the service department and plan to remain customers for the long term, expressing definite satisfaction with the overall experience.
My truck broke down in 2024 Mack anthem I come all the way to shop nighttime and they pull my truck at the shop around 8:00 they finish 11:30 guy name is Dan It’s pretty good Mechanic I like it and how people trading. I told everybody who look this message. Welcome to come here everybody man thank you very much. I really... read full comment
October 2025
These guys did a great job, got me going in the same day.
August 2025
Picked up a part I needed. They had it out on the counter waiting for me.
