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January 2024 by Jennifer Houghton
Stellar customer service, top notch! My truck looks AMAZING! After being rear-ended on the highway, I called Baker Automotive in Worcester. From the first phone call, I knew I was in good hands choosing them to do my lengthy repairs. It seems my truck also had some serious inspection too, as he laid out the list of what he “checked” for me as well. This company is owned by a husband and wife, and she works long nights weekly at the shop making sure they have every detail of service met. They do! Right down to the air freshener hanging on the rearview. Over 30 years in business! I will refer everyone I know that is in need of a shop where the customer is valued to Baker.
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November 2023 by Katelyn McDermott
These guys are the best! I had an insurance claim on my car and they helped me the whole way through, dealt with my insurance company for me I never had to make one phone call. My car looked BRAND NEW when I got it back. You'd never know I was in an accident. Thank you guys so much. I will be coming back.Services: Steering & suspension repair
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October 2023 by Kyle Blankenship
They do great work. Company vehicle was damaged, door was almost falling off and not only did they fix that, they put all the company logos back on!
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May 2023 by yahya almalah
Great place to fix your car at! Big thanks To " Chad Baker " he did a great job on my car fixing the airbag quick service and excellent job. Recommended 100%
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May 2023 by Gabriela Roman
They were great with my car and the quality my car came back ... it looked brand new. They make sure you are set and they work with you. It may take a little while but atleast you don't have to worry about anything when you get your car back the problem will be 100%fix. They really treat you like family. Thank you for your services Chad definitely will be returning if anything happens to my car.Service: Body & Trim
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April 2023 by Bernard Dad Izzy
If you are out there looking for a place to help you with your car, worry no more this is the place for you.They got excellent customer care service, they are patient, they explain the details to you, communication is excellent.They went an extra mile to do auto detailing on my Honda CRV even when it needed was body work…Look no further.It’s service beyond hereThank you baker Automotive
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April 2023 by Jacob M
Super friendly people and Completely exceeded my expectations car was repaired faster than expected and they even detailed my car without me asking 100% would recommend to anyone
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February 2023 by David S.
Baker Automotive is the kitty 's MEOW! Clean, professional service. I have had body work completed 4 times at Baker Automotive. Each time, the work was completed on schedule and priced very fairly. The staff are all polite, kind, courteous and above all, PROFESSIONAL.
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February 2023 by Caitlin Ramsey
I had gotten into an accident and I brought it to them to repair and they gave it back looking brand new!! They even fixed something for me that wasn’t part of the accident free of charge and I can’t even express how grateful I am for that!! I definitely would go back and highly recommend going there to others. Chad and Danielle are so sweet I can’t thank them enough!!
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November 2022 by Michael J Puzo
Chad and his staff are great people, know their stuff, and will not do you any wrong. 100% this place has turned into my go-to for any sort of vehicle issues.
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October 2022 by Shannah Hampton
Chad & his team completely exceeded my expectations. They did such a phenomenal job restoring the outside of my car, it looks completely new! And they even detailed the inside of my car as a courtesy. I really appreciate businesses that go above and beyond. Highly recommend for all your auto body work!Services: Painting
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September 2022 by Tara S.
I brought my jeep to baker auto and Chad as well as his team brought my jeep back to showroom condition. The most courteous and professional staff I've ever worked with. Impeccable work and all around a fantastic automotive shop. I would highly recommend Baker automotive. 100 stars
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August 2022 by Tara Stanley
I could not be more impressed with the work baker had done on my jeep. She looks showroom condition. Absolutely completely satisfied. If I could give baker auto body a 100 stars I would. Highly recommend this autonomy shop. Very professional and ,friendly people to work with for your vehicle. Once again I brought my jeep to baker auto.Services: Body & Trim
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May 2022 by Virginia O.
10/5 Stars if I could. Best auto body shop I have ever been to hands down!! The owners Chad and Danielle are just people in a league of their own. Down to earth, (both strike me as type A perfectionists and who doesn't want that when you hand over your car for repairs!) I've just been blown away by their customer service. All of the guys and girls in the shop are fantastic!!! Hard times for all of us especially business but Im willing to bet their prices are among the best. I've had multiple repairs here and last was a break job on my Jeep. when I drove away I felt like I was driving a new car. So Couldn't believe it. Had to give them a review. i have 2 kids in line coming up on driver's licenses and I'm grateful I found them!!
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March 2022 by Linda Cantwell
I had a horrible accident just before the Holidays. I thought my car was totaled. Chad & his crew repaired my vehicle & it looks & runs better than before the accident. I couldn't be happier. If you need your car repaired Baker Automotive is the place to go. I've had vehicles fixed in the past & the work was always shoddy. All my parts were OEM & Chad is old school. He tells you how is it & doesn't try to sell you a story. I will always bring my vehicle to Baker automotive. WPD also brings there vehicles to baker Automotive. That says a lot. I have a family of police officers. I can't say enough about Chad & his crew of professionals. There all awesome!!Services: Welding