AutoZone Auto Parts on Grafton Street in Worcester, MA is a trusted retailer known for its wide selection of auto parts, maintenance items, and car accessories. The store’s team provides knowledgeable and friendly service, helping customers find the right parts and solutions for their vehicles. Customers appreciate the staff’s willingness to go above and beyond, offering DIY advice, detailed explanations, and extra effort to meet their needs. For example, one customer with a 1995 Honda Accord received expert diagnosis and assistance from a staff member who identified an oil leak caused by a clogged PCV valve and a burning oil issue due to a camshaft seal leak. The employee showed the customer DIY solutions and helpful YouTube tutorials, enabling him to complete the repairs himself. Others have praised the store manager for exceptional service, such as when a staff member researched and fixed an issue with vehicle audio despite the car not being in their system. The store stocks many essential items like air filters and car batteries, ensuring customers find what they need quickly. Additionally, AutoZone Grafton Street caters to car enthusiasts by offering high-performance parts, such as high carbon rotors from Duralast’s Gold Series. Customers can special order quality parts with the assistance of helpful staff and district managers, who ensure prompt delivery and personalized service. Overall, the team’s professionalism, product knowledge, and dedication make it a reliable choice for both everyday auto repairs and high-performance modifications. Many customers highlight their positive experiences and recommend AutoZone Grafton Street as a top destination for auto parts and expert advice.
They had what we needed. Many air filters in stock and lots of car batteries on hand. They even got us the washers and grease in one little pack that we would have forgotten.
November 2024
Brannon was incredibly helpful and respectful. I wouldn’t have known what to do without his input. He’s a great employee, I would come back to the store because of him!
September 2024
Brandon and Daquan did great to ease my troubles . I really appreciate the response and the respect they have for their company and community. Real team players
