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“This is probably the most friendly bank I've been to.And they for the most part will have multiple tellers and lines are not bad at all.Bank of America at Quincy center fails on this, I find myself always dealing with a line of 20 people and 2 tellers.”
“I went to Tremont Credit Union in Milton to get some documents notarize. That's when I met Robert! He was so patient with me and knowledgeable of what I was looking to have done. I left there a satisfied customer. Thank you for your service.”
“The customer service here is the best!!! Renata Paiva took good care of me and helped me with my new bank account and other issues I had. Her and Linh Nguyen are the best and I'll definitely be back again soon if I have any other problems with my bank stuff, Anthony ?”
“I have been in the process of buying a home and needed some important documentation. The manager Maria was so helpful and friendly. She helped me expertly with everything I needed and with a friendly smile the whole time! She's the best!”
9AM - 4:30PM
45 Diauto Dr, Randolph
Banks
“Matt was so easy to work with! Very knowledgeable, creative, always made himself available to answer any questions that came up. I highly recommend him and his team!”
“The credit union takes great care of me with all my needs. In my opinion because of my experience credit unions will always be better then banks keep up the great work.”
“We were very please with our new processing rates. Most importantly we were happy that all our point of sale systems were upgraded throughout our 18 restaurants/cafes at a incredibly low cost. ❤️”
9AM - 6PM
648 Warren St, Dorchester
Banks
“Okay, I’m a young millennial and opened my account online. It was easy and seamless. I got my card everything was fine until I had to get a replacement card. You can’t get a replacement card at the branch OR a virtual card, you have to wait till it comes in the mail and I really hope they change this to become more efficient because waiting 5-7 business days for a card is inefficient in modern times. Other than that, the mobile app is great and easy to use. TIP: Link your bank with another bank to transfer money between them if you’re waiting on your card. On the phone customer service is amazing. No comments on the bank tellers.”
“I always have a great experience with the people who work in Bank of America in Hingham, excellent customer service, they always help me when I need, for me personal and business account.”
8:30AM - 4PM
141 Massachusetts Ave, Arlington
Banks
“Since opening up an account I can’t say anything negative about the bank nor this branch nothing but positive and excellent customer service and it they definitely will go above and beyond to help you in whatever you need! Big shout out to Karla she was very helpful with answering my questions through the phone today :)”
8:30AM - 4:30PM
104 Mt Auburn St, Cambridge
Banks
“I had to read some of the 1 star reviews, because I have NEVER had a one star episode with HUECU in my 25 year history with them. I find them to be accessible, polite, helpful, considerate, and have helped me when no other institutions would. I am not saying they are perfect, or their first attempts at online banking were without limitations, but in comparison to alternatives like BofA or Citibank, I can actually talk to a person in under 5 minutes. That alone gets them 3 stars every time because I am in California. Thank the universe for HUECU! I'm so happy to have them in my corner!”
“I received excellent service from Alberto when I opened my account and learned how to use the features in the bank's app. He still helps me today when I have any questions. I highly recommend him.”
“Not sure where to start from, the wonderful tellers like Belushi, or the amazing service Doriana and Iliana provides. Anything I ever need they help me get done instantly. They are very joyful and respective and are what I was looking for when signing up for a new bank. Highly recommend to everyone to come check it out.”
“The workers there are amazing they really care and really work with your needs and anyway to make things easy. I have had many types of banks living in different cities and towns and not one bank did I like or get along untill this one came along. It's the first bank that really does care and protect you against any possible issue and keeps u up to date and really does work with yah they are so incredable. I walk in always feeling welcomed and feeling that they really are happy to see me plus no other bank ever ask my updated on how my life is and how I'm doing and if there's anything they can do to help make things easier or less complicated to just ask and they'll help. Truely this bank is amazing Julie, Barbra everyone else that works there. I really do love this bank and I totally ?% recommend this bank for anyone who wants the real deal great people protection and someone always watching out for you your money and to make things easier for you if they can. I have lots of bad days but when I walk in I walk out with a smile telling myself you know there are right things will work out in the end and not to give up . Thank you for being the best and favorite bank ever. thank you for being real taking the time to ask how clients are and really actually carimg and wanting to know so you can help make there lives easier if you can. I give bank 10000 stars but they only allow 5 . But 1000 ? from me on how awesome and amazing the bank is .”
8AM - 5PM
15 Woodside Ave, Winthrop
Banks
“I had an excellent experience getting an auto loan through Webster First. Lawrence was extremely knowledgeable, helpful, and efficient throughout the whole process. He answered the phone when I initially called, patiently answered all of my many questions, and sent a list of paperwork I would need. The next day I had a loan quote and a day later my loan was approved! I also was toting around a newborn and all the employees were so sweet with him!”
“My family has used ECSB for over 20 years. The staff are always to the point, but friendly. Very transparent way of doing business and the bank has a nice atmosphere.”
“Nice and clean coffee café. I needed an iced coffee because the hotel I was staying at didn't have any. Staff was pleasant, and I received a 50% discount because I'm a Capitol One member.”
“There is no better customer service or cafe experience than that provided by Elroy and Steph! Krystal is also amazing. 10/10 service and great coffee. Thank you Cap1! Everyone should be a little bit more like this team.”
“im reading the reviews and im very surprised. i went to the wellesley office to open an account. i was greeted very politely and tim sat with me for as long as i needed, answered my questions and was fantastic. this bank has some of the highest savings rates anywhere and there are physical locations with real people to answser questions i am extremely happy with this bank.”
“I’ve been a customer of East Cambridge Savings Bank (ECSB) for many decades, my first Bank. I like that over the years their staff has always maintained that neighborhood bank feel.ECSB has grown since those days back in Inman Square, new banking rules, regulations, online services all come with restrictions and limitations. That said, the people at ECSB have never lost sight of the main reason for their years of growth, being our neighborhood bank.From my early days in Inman Square to now dealing with the great people at ECSB Arlington’s Broadway Branch, their staff always makes you feel welcomed and are there for your needs.High Recommendations from me, my family to East Cambridge Savings Bank!”
10AM - 3PM
100 Franklin St, Boston
Banks
“I've been extremely satisfied with the level of service received from this bank. I am proud and happy that there is a black bank in my community. They cater to the unique services and needs of the demographics that larger banks don't focus on. I find their fees and rates to be very competitive. I love the vision of the leader and their accessibility to the community.”
8:30AM - 6PM
200 Revere Beach Pkwy, Chelsea
Banks
“This has been my bank for years. Proud member. Excellent customer service great benefits and very helpful when I have questions & in doubt. Big thanks to Wafaa the branch manager for always taking care of my banking needs & the rest of the staff.”
“Dawnmarie Clarke The Branch Manager Was Very Helpful, She Explained The Details Of All The Products To Me and My Mother. We Successfully Opened A Joint Savings Account. I Will Definitely Recommend This Credit Union To The Public. Thank You!”
“I can't thank Pree enough for her outstanding support in opening my new account and helping me secure a credit card. From the very beginning, she went above and beyond not only guiding me through the process but also checking in regularly to ensure everything was smooth and stress-free.
As someone new to the country and unfamiliar with the banking system, I was initially overwhelmed, but Pree was truly a beacon of hope. Her patience, professionalism, and proactive approach made everything effortless. What impressed me the most was that I never had to deal with long wait times or unnecessary hurdles she handled everything efficiently and with a smile.
If you’re looking for someone who genuinely cares and provides top-notch service, Pree is the person to go to! Highly recommend!”
7:00 AM - 6:00 PM
57 Seaport Blvd, Boston
Banks
“great workers they deserve a raise, supper helpful and nice the coffee is up to and above par, the place is also very cozy, especially if you have to get work done or get thoughts off your mind. great place!!”
“We had a terrific experience working with Frank Prinzivalli at Middlesex Federal Savings as first-time home buyers. Frank was very responsive and it was a joy to work with him.”
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“This is probably the most friendly bank I've been to. And they for the most part will have multiple tellers and lines are not bad at all. Bank of America at Quincy center fails on this, I find myself always dealing with a line of 20 people and 2 tellers.”