This Verizon store, an authorized dealer operated by IM Wireless, carries the latest phones, plans, and accessories. The small store provides professional service for devices, plans, and bill payments. Reviews note that staff members are knowledgeable, patient, polite, efficient, and good-humored. Customers report great experiences where representatives answered all questions, walked them through setups, transferred data, and provided helpful ongoing support. While the store can be small with occasional waits, the service is consistently described as smooth and effective once assistance begins. Both in-store and filling-in representatives are highlighted for being calm, professional assets who provide world-class service, ensuring customer needs are fully met.
Ricky was very knowledgeable and efficient in helping me to upgrade my phone and watch.
January 2025
Well informed and friendly service. Answered all questions and provided us with the necessary help so we were all set when leaving. Couldn’t have been easier or better. Highly recommend!
