-
September 2024 by Never give up
ABSOLUTE GARBAGE! They don’t answer phones calls all day at all and fail to deliver simple packages. Taking my business mailings to their competitors. Absolute fail. AVOID THIS PLACE.
-
July 2024 by Alonso Villavicencio
I never leave reviews I don’t have time for them but if I could leave minus 5 stars to this location and the person in charged I would. I called and they said there are walk-ins between 9 am to 10am I was waiting on line there for 20 minutes since 9:38 and when I get to the representative she asks this guy with glasses if we still can take a walk in and he says no it’s 10 am I said I have been waiting in line all this time he denied to help me. He told me no you had to be in line between that period I said I was but he did not want to help me. I work in customer service worst customer service I have ever seen. He seemed like he did not want to be there and hates his job. You guys need to put more welcoming people willing to help your customers. I wasted my time to come here for no reason.
-
April 2024 by Kerstin F
I was there this morning and had to mail two letters internationally and the guy at the front desk was very nice and helped me out a lot. Thank you for that. :-)
-
April 2024 by Matthieu Hazard
Got there 5mins late because of heavy traffic and was told my passport appointment was closed. Absolutely ridiculous and incompetent employees
-
April 2024 by Adil Khan
Good experience , agent are always polite and helpful
-
April 2024 by Lisseth Escalante
Terrible service, I went to get my daughter's passport and the man was very rude and bad-tempered until he took my daughter's photo, very bad experience, he did everything quickly and with a very bad attitude, he didn't even give me time to see If I did all the paperwork well, I felt discriminated against on his part. He spoke to us very ugly and with a bad attitude.
-
March 2024 by Nathan McCarty
Place is impossible to get in contact with by phone, not sure if there short staffed or what the deal is but very frustrating as I’m trying to call about a package delivery issue and don’t want to have to drive over an hour to get there
-
March 2024 by SAFINAH NAGAWA
Good service
-
February 2024 by Lana Shay
It seems that one of my packages was either stolen or lost upon arrival to Woburn from California. I called and spoke with a man named Chris, and it was by far one of the most pleasant USPS experiences I’ve had!
-
February 2024 by Juan José Correa Carvajal
Rude, bad-tempered and unhelpful officials. Appalling.
-
November 2023 by Rohan Parekh
Good customer service !
-
November 2023 by Pamela Castró
Excellent
-
November 2023 by Michael Fee
They do the best they can
-
November 2023 by Michael Nicolo
do not answer phones calls
-
November 2023 by Asiel Mena
Terrible service
