Truck Rentals in Woburn, MA

“This review is specifically for Gino. I've been a customer since at least 2008 all the way to this present day. Gino was the first and only person I ever saw in the facility when I came in. He's always been super friendly, helpful, and always professional. I love that he's still there after all these years. He's the one I want to speak to if I ever have any concerns or questions and actually in general he's really a great person to talk to anyway. He always puts a smile on my face. The storage units are great too I really can't complain about anything there. I would never go elsewhere. I know my belongings are safe there. Wish you had longer hours of access on weekends but that would be my only suggestion.”

“My dually broke down late In the evening on a Wednesday and it wasn’t looking good as far as getting it fixed in time. Thursday morning, while I was facing possibly 2 weeks without a truck and cancelling big orders that I was depending on to pay bills and keep my business going into the next month, I called 7 enterprise truck rental locations who all said they didn’t have one ton duallys and we’re not helpful past that. When I called these guys and spoke to Nick, he immediately said he would call around and see what he could do. Within 10 minutes he called back and would have a dually ready to go that afternoon WITH the fifth wheel hitch already installed so I could attach my flatbed and finish my work until my truck was fixed. They got this truck moved 2 hours north from where it was.Luckily, I was able to find out what was wrong with my truck and locate the very hard to find part. I fixed it that Thursday night in the middle of the night and was testing it out Friday (today) on a few jobs to make sure everything was still good. Nick called to check on me, and I told him I wanted to make sure things were for sure fixed over the weekend and that I would touch base with him Monday. He was happy to do that for me even though I might not actually get the truck. Best customer service I’ve ever experienced with enterprise.Thankfully for my sake I didn’t need to get a rental in the end, at least so far, but I was looking at possibly losing my business after a particularly difficult year that couldn’t support 2 weeks without working. Nick understood how important it was and if I had not fixed my truck, that rental he got ready for me last minute would have saved my business. I can’t express enough how important people like that are when you’re a single owner small business and you have emergency problems. He will be the first one I call if I have issues again even if i’m out of the area .”

“This was the easiest, most professional truck rental experience that I've ever had! They were very thorough and friendly - we'll definitely be using Penske again!”

“I had a very good experience. Staff was very professional and performed installation of the hitch in a timely manner. Highly recommend this place for hitch installation.”

“My experience with u haul storage pods is almost exclusively favorable. The pods were delivered on time, were clean and exactly as promised. Using the pods was very convenient. I order two in order to pack my home for staging. U haul stored them for me, and then delivered them to my new home. Really simple and straightforward. The only problem I had was getting in contact with a U haul representative. Multiple times I was on hold for over 20 minutes and my online account had minimal information, even though the audio recording continually encouraged me to is their online services. Once I did reach a representative they were nice, informed and helpful.”