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November 2023 by Adriansbarbershop
They are the best always ready to help anyone that’s why I keep coming back to this store
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November 2023 by Doug Taylor
Decent store, lots of great selections on many electronics….
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September 2023 by Rose Mallard
I went in today and had a wonderful experience at tech support. Darrel, the technician was absolutely amazing. He was very knowledgable, kind and very helpful. He is an asset to the store.Many thanks Darrell.
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September 2023 by Poe Tyrs
Pointless to have self-serving printers if the ink is off and you have to email your documents else where so they can reprint them only to get wrong copies and be punished by employee that printed wrong documents. Apparently its ok to make a customer wait 30 mins for your mistake.
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July 2023 by Jeanne J.
Earlier I dropped by the Copy Center, Staples, Woburn where Haley was really helpful and pleasant, and the job was done really quickly and well. Many thanks!
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May 2023 by lucia navarro
Every time I go there to print something, it's a struggle. The machines are either out of order or the verification of the card doesn't work. It's really impossible to print something there. It's very annoying
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April 2023 by Valerie OBrien
Great customer service. Helpful and friendly.
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April 2023 by Andrea F.
Clean & well stocked but the cashier was so rude. Nasty tone and really trying to find problems . It was a weird and very negative interaction.
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March 2023 by Davie W.
I don't understand why there's only 1 employee helping 99% of your customers. There were 5 other customers and myself (only customers in the whole store) waiting on an employee who was doing the best he could do. 4 or 5 other employees just watching doing nothing. Didn't catch him name, but the guy in the print section behind the glass was great. Everyone else seemed more interested in the conversations they were having among themselves and less interested in customer service.
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December 2022 by Nick’s Irrigation Service LLC
Corporate will be contacted. Terrible mismanaged store.
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August 2022 by Maureen C.
I had some business cards printed and the gentleman that helped me was the best. He really went out of his way to help me figure out the design etc. on line. They turned out beautiful and was so happy. Will use their print service again. I also saw this man in action. He was so nice and patient with everyone he helped.
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June 2022 by Jessica Dias de Oliveira
Really appreciate Carole at printing helping me out in a jam. I’m supposed to go to a conference tomorrow in Chicago and needed to print out three flyers on matte paper and she got me taken care of.
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April 2022 by Vanessa Nguyen
Yesterday I returned an item valued at $40 but did not have the receipt on me. I was told by the cashier that because I did not have a receipt, they would only be able to give me store credit. I accepted. Today, when I went to use the store credit card, there was only $19 dollars on the card. When I asked why, I was told that they did not give me a full refund of store credit on the card because I did not have the receipt. I was NOT informed of this before accepting the store credit card. When I spoke with the manager, Mike, he was incredibly rude and said there was nothing he could do since we already agreed. The item I bought is still on the sales floor being sold at $40 dollars as well, so it was not due to it being on sales. As someone who works retail, I know this was absolutely against regular practice and policy because I was not informed of the price difference that would be returned to me ahead of time. While I don't care too much for the money lost, I am incredibly furious at the tone and way I was spoken to by Mike. I would NOT recommend going to this store, terrible customer service.
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March 2022 by TitaniumCrayon
Stuff was pricey but the staff helped me find what I needed quickly. Would go again.
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September 2021 by Dom AAA
Carole is an absolute gem. I mean it - a pure gem. She works in the printing area and she goes beyond just doing excellent at her job - she is distinctly empathetic and patient. It has been exceptionally stressful recently and I was trying to make personalized Save the Dates to fit within budget. She printed samples, helped give me ideas for better quality, and sat and discussed my future plans. She made me feel worth her time and energy and encouraged me. She said "the point of life is to help others" - and she did. This Staples has a great crew and a great selection of products. I will be back and encourage others to be kind to others and to yourself - just as Carole encourages. Made my day so much brighter!
