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January 2024 by Katherine michelle Ramos ruiz
This place is super racist, I arrived with a flat tire and they didn't want to change it just because I’m Hispanic. The woman who helped me told me that I had to make an appointment until next week just for a tire change. Who's going to know when a tire is going to get flat to make an appointment a week in advance, she couldn't even tell me, come tomorrow, no, she said the next week, this doesn't make sense, it's crazy, super bad service. No even one start ??
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January 2024 by Kevin Knoll
I wanted the tires I drove in on because they were practically brand new summer tires but when I asked for the tires back the guy behind the counter said he "Couldn't find" the tires. What a joke. They also drove my car around and reset my psi gauge and "trip a" on my odometer hoping I wouldn't notice they they drove it. Do not go to this shop, they'll steal from you and drive your car.
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December 2023 by Rj Pietraszewski
Absolutely scuffed the living hell out of my wheels and tried telling me it was probably there before “from a curb”. I actually had just washed my car a few days prior and there was none whatsoever and this is certainly not what road rash looks like (it would be smeared left to right and not edge to center). I would have no issue owning it if I damaged the wheels myself but I have never hit a curb in this vehicle. There was another very alarming safety concern I witnessed but isn't related to my wheels.
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November 2023 by Irving Alomar
I stop this morning in this location and the treatment from the desk person was so uncomfortable and unprofessional, the man with the disgusting cigar in the mouth told“ what up “ wowww incredible, I respond good morning sir, he never says nothing back to me, not very good customer service, don’t use this location, they going to make your day miserable
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October 2023 by Dale Deane
Always taken good care of me and my cars. recent tire leak...nail in tire. Fixed it easily, close to store closing time.
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October 2023 by Tony Montvale
Dave Frissore is the best. He is an auto technician /store manager so when you have an issue with your vehicle he gives you a straight answer due to his honesty and over 40 years of experience.
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July 2023 by Brian Devine
David and his team were able to take care of me in the same day! My car, a Saab, needed wheel bearings and despite being a first time customer, I was treated like regular.
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July 2023 by Elena R
I bought my tires here last winter and they are still in great condition. They were a bit pricey but good quality, you get what you pay for and this was is within walking distance so it was easy to get serviced. I have since been here two more times (a tire inflation issue and a metal/grinding noise) and both times they have taken my car in on short noticed and fixed it that day. I am very grateful they are in the neighborhood and trust them with my car!
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June 2023 by Susan Andreottola
Professional. Great work. Great prices. Dave was great to work with.
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June 2023 by Franny Gallagher
Gotta say that I had a great experience at Sullivan Tire Woburn. My first time there and I will return.Nice gentleman, Dave, in the morning wrote up my bill right away and I was off in no time.Got a call a few hours later that the vehicle was ready and received a pleasant surprise when I went to pay. No alignment was needed.They could have easily charged me for the alignment and there would be no way of knowing that no alignment was needed without being told.Bing, bang, done.It feels nice to be able to write something positive about a business these days...
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June 2023 by Marco R
In the best way possible, this felt like a true workshop in diagnosing my tire issues. Thank you
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April 2023 by Thomas F.
The Team on Montvale Street in Woburn are the most trustworthy and professional guys I have had work on my cars since back in my 30s when I stopped doing my own repairs, since I do maintenance work all day at my job. They have never tried to make me buy parts or services I do not need. They have had my business since 2008 and will continue too as long as I am living in this area. The team is lead by an individual whos opinion I would follow on even body work when I needed is someone I would recommend to anyone to listen to.
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April 2023 by Nicole Sceppa
Horrible experience. Brought my car in about 7 months ago to the Woburn location for front and rear breaks and the break pads and roters are already worn out after only driving 7,000 miles. Brought it back in to a different location and they told me I need new calibers. Brought my car to a mechanic and they said when my breaks were done they didn't lubricate the pins leading to this problem. They tried to charge me $635 for new calibers when they were not needed. If they had done the job right in the first place this wouldn't have happened.
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March 2023 by OKimi S.
My experience was great because you gave me peace of mind, by addressing my concerns immediately, 3 of your competitors were unable to service my auto that day, which sparked an element of panic, I just went down the list of brake services until I spoke to Lenny, he invited me to bring my car in for an evaluation, that day, I went immediately, I left my car and the key and I was provided with a ride a home not even an hour later I received a call with a diagnosis and a reasonable rate for repair and they offered to address a related issue I previously declined at the dealership due to the outrageous amount for repair, I asked if they accepted credit cards, which they do and 3 hours later I was back on the road, no more grinding noise when I come to a stop, and no more warning lights on the dashboard, I no longer feel fearful or unsafe, I am very pleased it was addressed quickly, Sullivan Tire you are greatly appreciated.
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January 2023 by Bill Bourgault
Always helpful and keeps my Tahoe running
