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August 2023 by Mary Pecoraro
In for a diagnosis. Appears the problem can easily be solved! Timely service!
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March 2023 by Martha Waite
I want to thank Jason Howson at Mobility Works in Woburn for his five-star service on my wheelchair van. I purchased the van from them last fall and the staff at MW has shown nothing but kindness and dedication toward insuring that my van is safe and functional! God bless you all!!! Martha
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March 2022 by Doreen Colegrove
We have been customers for many years. Most recently, Brett from the Woburn office has been outstanding in his customer relations, compassion for his client Joel and such a support to me Joel's wife. Every day is a struggle as caretaker for my husband and it goes without saying that his wheelchair is his lifeline. Brett has provided us in crisis with services and loaner chairs. Without that I am not sure what we would have done. To the management, Brett deserves thanks for his dedication to his job and to National Seating & Mobility. Thank you Brett.Doreen Colegrove
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March 2022 by Richard Burgin
Very friendly helpful staff. Free Wi-fi, restrooms and coffee while you wait. Excellent service and inspection. They also have conversions and various equipment on site to view.
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September 2021 by Kay T.
I've always had bad experiences with this location. From sales to service. New Hampshire location is more sales service friendly. It took me over 6 months to get in contact with someone to schedule a routine service in Woburn. I've had my van for almost 1 year next month. Why bother have an online appointment service request when clearly it states that it doesn't guarantee an appointment! The scheduler on the phone was rude and chuckled after asking me what I need for maintenance when I've already told her routine ramp service. No wonder people don't recommend this location and is unable to keep employees from staying at this location. Service all around is bad.
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March 2021 by Ron Lassman
Good folks
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November 2020 by Richard M.
BUYER BEWARE - [ ] Purchased a used van from this company. After 13 months the transmission is no good. Mobility works refuses to help or even call me back. Go and check out all the complaints at the BBB. There are plenty of other companies out there. I would recommend NOT doing business with this company - [ ]
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February 2020 by Bonnie Smith
This could have been a difficult experience, but it wasn't. Thank you, Dave Qualey! Dave first met my 100% disabled veteran husband a few years ago at a disabilities convention. He kept Dave's card. As his Parkinson's progressed, he knew he would need a van and a wheelchair. We secured a grant from the VA -- with Dave's help, he really knows the process -- and he set us up with a terrific Dodge Caravan and various features. Dave was patient and respectful all the way through. He listened, and came up with solutions. My husband can be a bit stubborn, and Dave was just great with him. If you are a veteran, or a care giver of one, Dave is your guy. He knows the ropes. He gets it.
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March 2019 by Dahlia Studios
We rented a wheelchair van so we could take my Mom (she is 86) out and around a little this summer. The team at MobilityWorks could not have been more better. They delivered the van due to some tough circumstances in our family, the van was perfect (brand new & so luxurious), and returning it was super easy. Buying a van like this one is out of our budget, so we are SO grateful for the chance to rent them!
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March 2019 by Darlene Atteridge
My husband spent 10,000.00 putting in a lift for back of truck, hand controls etc. They had the truck for 2 months. Even after having it that long...the workmanship was terrible. Wires everywhere(What a mess).Went to push back seat and it tore out the wires under seat. Thank god we where home . Imagine if he was out by himself when this happened. We where so disgusted with the inadequate response to our issues . The inability for the people who are working on the equipment to even grasp the plight of people dealing with disabilities. DO NOT GO TO THIS SHOP in Woburn , MA., I recommend the one in Londonderry NH. We have used them before with good results. I know this is far, but better than breaking down
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March 2019 by D Cormier
I rented a van for the day for my father, who is in a wheelchair. It was such a relief not to worry about how to get him in and out of the car. The reservation process went smoothly. I will use their rentals again, as needed.
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March 2019 by Manny Rodriguez
they are the best Ray and Roger got me in a new van they did a great search and they make my dream come true the best service
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March 2019 by Janice Bushee
My boyfriend who has MS needs a disability van. His mother bought him one for 36,000. Omg I brought him to the dentist and was stuck there because the door would not close. When we called the emergency number the woman I spoke with basicly could not find him any provider that could either pick him up or tow the van away. She kept saying there were no providers in our area. Im like here I am in Burlington Massachusetts and my boyfriend cannot walk and he is in a scooter so we were stranded in Burlington with no ride or towThank god I have tripple a they came as fast as they could. I ended up calling his 90 year old mother who picked him up but because its just a regular car i had to take apart the scooter. What a nightmare. There emergency mobility number promises to pick up disable people and tow your van away and neither of these things happened. I guess because i did not break down in the right town.
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March 2019 by Curt Raffi
As parents of a disabled child, my wife and I have really enjoyed the opportunity to rent from Mobility Works both in their Manchester New Hampshire location as well as in Woburn. If you're in the northern part of Massachusetts or southern New Hampshire, Manchester can be a little quieter and easier to access (near the airport). The Woburn location is tucked back in the Cummings Park area of Woburn Mass, near the Hyatt. We've rented for the day and for the weekend and the service and the respect we have been shown is exemplary. Well done MobilityWorks!
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March 2018 by Vinnie Guiffrida
My wife and me stop in this place looking for a Handicap vehicle for my mother, We where treated like garbage! We are looking at $60,000 dollar vehicles and felt like we where a burden to them! This being all new to us we where not familiar with how to use the ramp and how to secure my mother in the van. We went home and looked for other dealers selling this type of vehicles, We found and place that treated us with respect took the time to explain and there van was $14,000 less.
