8:30AM - 4PM
629 Main St, Woburn8AM - 4PM
1 Linscott Rd, Woburn“Track when your payment is due and make sure they take payment from you. I had a policy for years. They would send the bill and I would pay it. This year, I didn't get the bill to remind me to pay. Then I got a notice that my policy had lapsed. No reminders, no notices that it was about to lapse, no grace period. They did that intentionally so they could get out of my policy which was at a low rate. Told me I needed to complete the lapse paperwork to get it reinstated so they can reevaluate my rate. They don't deserve your business.
Update: I was contacted by management and they did reinstate my policy, which I appreciate. Their response was timely and resolution was quickly done, which changed my opinion of the company. After reviewing it looks like my policy was switched to paperless billing and being sent to the wrong email address, which would explain why I didn't get a bill in the mail. I advised SBLI that I didn't authorize these changes, which I believe they are taking process improvement feedback.”
“I am super happy with the customer service I receive from Safety's Lisa Gaine! I insure my cars and home with Safety because I appreciate how quickly, and satisfactorily, Lisa will address my inquiries and issues. She is fantastic.”
“Julie was great, she helped me get the best insurance for me, she was patient and explained everything,. She was very professional
Thanks so much Julie?”
“I have all my insurance needs met at Stanton. My agent is Lamar Hall and has been for years...as well as my son and daughters as well..home and auto. One word to describe Stanton/Lamar: Fabulous!!!!!!”
“I highly recommend JB and Concierge Wealth Management to anyone looking for personalized financial advice and planning. From the moment I reached out to JB to roll over my 401k after starting a new job, he has been incredibly attentive and forward-thinking.
JB not only helped me optimize my investments for my new job, which have performed exceptionally well, but he also assisted me in planning for major life milestones like starting a family and purchasing a home. His proactive approach and deep understanding of my financial goals have made a significant difference in my financial stability and future planning.
If you're seeking a dedicated and knowledgeable advisor who truly cares about your financial well-being, JB is without a doubt the best choice. I'm grateful for his expertise and would confidently recommend him to all of my friends and family.”
“I moved to Ironside in 2022 and have been working with Melody and objectively she is the best agent i have worked with in my 10+ years dealing with brokers/agents. She is always on my side, sometimes on hour-long calls to make sure she answers all my questions and to try and get me the best rate (even in these crazy times). Thank you Melody and thank you Ironside!”
“This insurance company has saved my wife and I over $2,000 the first year that we switched Companys. If we had not contacted them we would still be overpaying for our auto insurance.They have saved my brother a substantial amount of money when he changes Companys. Keep up the great work.”
“My husband and I have had Gochis as our agents for years! They are so nice and very helpful! Rosie has gone above and beyond multiple times. Honestly, I think they are the largest reason we have not looked to switch from Mapfre.”
“I have been a happy customer of the company for many years and have always had fair prices. They are now my insurance carriers for my business.
Thanks
David”
“Tunc has been a superb advisor and support as I tried to navigate the US tax system as a 'resident alien'(!) over the past couple of years. He provided helpful and timely information, has been extremely responsive to queries (including long after the initial consultation), and above all has given me reassurance and peace of mind throughout the whole process, patiently explaining aspects of the filing system that I found incredibly hard to follow and get right. I am very grateful for his services, and would highly recommend Tunc to others”
9AM - 5PM
214 Broadway, Saugus“My mom who is quite elderly was freaking out because she was one day late renewing her drivers license. One the way back from running errands she drcided to stop in AAA to renew.
Initially we were in the general AAA customer service line. An AAA employee would periodically ask if anyone was in the office for RMV issues. When we said yes we were politely shown the correct line. It must be said that the RMV traffic (I know, let it go) was extremely light.
The customer service rep noticed how nervous my mom was about the whole situation - we came in on a lark with no paperwork or anything prepared in advance. Or paperwork at all for that matter. She calmed my mom down, worked her through the application, explained everything clearly concerning the temporarily license and expectation delivery date of the new license. She took the photo, asked my mom if she approved and took a few more until mom did approve.
Overall, it was a great visit. Reviews concerning RMV visits are usually horror shows and i am glad to break that trend. Based on this one visit I would highly recommend AAA for RMV business.”
“I have been with Lennon Insurance for 10 years. They always respond quickly and can always help me with any questions I have regarding my policy. They find ways to help me save money but also ensure I have excellent coverage. Everyone at Lennon Insurance is amazing!”